Job Description
Job Description
Description : Job Overview :
We’re looking for a hands-on Business Operations Manager to be both a player and coach in delivering daily
excellence and acting as a change agent to drive process improvements in the invoicing, accounts receivable, accounts payable and other business process activities of our fast-growing services business.
The ideal candidate is resourceful, detail-oriented, and thrives in a dynamic environment. You’ll support business operations by performing key business process activities, coaching others on who perform the same or related activities and working cross-functionally to drive end-to-end business process and data improvements. Projects may include accelerating the speed of high-quality invoicing, driving upstream improvements in service call time tracking and inventory data quality, and driving automation opportunities both internally and with our customers.
Our Benefits Include :
- Medical, Dental, Vision coverage available
- 401(k) Plan
- Company paid life insurance
- Paid Vacation & Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program (EAP)
Responsibilities :
Manage day-to-day administrative operations for invoicing, customer portal information management, accounts receivable, and accounts payableWork cross functionally to design and deliver end-to-end business process improvements to streamline workflow and enhance customer experienceDeliver daily reporting of key process health indicatorsExecute transactions and improve data quality as part of the overall team capacityCollaborate with internal departments and the General Manager to ensure alignment across dispatch, inventory management, customer-facing technicians, procurement, and other administrative functionsPerform other administrative duties as assignedQualifications :
Proven experience driving process improvements as an Office Manager, Administrative Coordinator, or similar role.Strong understanding of Invoicing, Accounts Receivable, Accounts Payable processes and financial documentation.Experience operating in a service-oriented business is strongly preferredTrack record of driving business process and data improvementsExcellent organizational and multitasking skills with high attention to detail.Strong problem-solving abilities and an ability to work independently.Effective verbal and written communication skills.Proficiency in Microsoft ExcelExperience with data entry is a plus.Requirements :