Space Data Operations Manager

This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people

and empowering them to

thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking an experienced Space Data Operations Manager to lead a comprehensive Space Data Insights program. This strategic role is responsible for managing CAFM / IWMS systems, drawing management, data governance, and reporting across the client's global real estate portfolio. The Space Data Operation Manager should have a solid understanding of Occupancy Planning and how the space data plays a role in defining the client's global real estate vision.

Key Responsibilities

Data Management & Governance

Support alignment of CAFM data standards and governance protocols with client's teams

Assist in developing and managing reporting cycles and stakeholder communications

Help maintain processes for updating CAFM space and occupancy data

Coordinate with JLL technology team to ensure dashboard and reporting accuracy

Support timeline coordination with Site Audit Program implementation

Drawing & Document Management

Assist in implementing CAD drawing standards and governance procedures

Support electronic document and drawing storage management on client's platforms

Help manage drawing check-in / check-out processes and access controls

Track and coordinate drawing mark-ups and changes with internal client CAD teams

Ensure as-built environment updates are properly documented and implemented

CAFM / IWMS Operations Support

Support JLL Data Governance team partnerships with client resources

Assist in maintaining client's space and occupancy data standards

Help manage data compliance with defined standards and protocols

Track space and occupancy updates through client's ServiceNow Application

Collaborate with Client CAFM Admin and

JLL Technology team for CAFM (Archibus) enhancements, including, but not limited to requirements gathering and production solutions.

Audit & Quality Assurance

Support development of global data quality and space audit processes

Assist in resource recommendations for data quality process execution

Help ensure continued accuracy of space and occupancy data

Space Allocation & Chargeback Support

Collaborate with client to create process and standards for tracking all allocation / chargeback needs

Assist in managing allocation tracking and reporting processes

Support chargeback data verification and CAFM tool maintenance

Help create and distribute chargeback reports to client finance teams

Ensure data accuracy for chargeback execution

Reporting & Analytics

Support timely CAFM updates for moves / adds / changes and construction activities

Assist in defining and tracking "Metrics that Matter" for client's real estate objectives

Help maintain interactive dashboards and summary reporting

Support QBR and Annual Review preparation and execution

Assist with ad hoc reporting requests and utilization analysis

Support utilization tool management and coordination with development teams

Required Qualifications

Bachelor's degree in Business, Data Management, Real Estate, or related field

5-7 years' experience in data management, CAFM / IWMS systems, or real estate operations

CAFM Experience Required, Archibus preferred.

SQL Report Understanding and Writing experience

Strong analytical and problem-solving skills

Experience with space management software (Archibus preferred)

Proficiency in data analysis tools and reporting platforms

Excellent communication and stakeholder management abilities

Preferred Qualifications

Experience with ServiceNow applications

Background in corporate real estate or facilities management

Knowledge of CAD drawing management and standards

Experience with dashboard development and data visualization

Project management certification or experience

Key Competencies

Detail-oriented with strong organizational skills

Ability to work collaboratively across multiple teams and time zones

Process improvement mindset

Strong technical aptitude for learning new systems

Customer service orientation for internal stakeholder support

Thought Leader in this area

Location :

Flexible with ability to coordinate across client's global operations

Travel :

Occasional travel may be required for site visits and stakeholder meetings

Estimated compensation for this position :

135,000.00 - 143,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location :

Remote -Charlotte, NC, Chicago, IL, New York, NY

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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Accepting applications on an ongoing basis until candidate identified.

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