Long-Term Care Sales Specialist - Scranton, PA

Seeking talent near : Scranton, PA; Harrisburg, PA; State College, PA

Position Summary :

Responsible for all aspects of managing, developing, and growing assigned sales territory, including selling products and addressing customer needs specifically by managing a mix of prescribers, pharmacists, and nursing home facility decision makers.

Primary Responsibilities :

• Effectively utilizes account selling strategies to achieve goals through building relationships with and meeting the needs of all members of the long term care (LTC) residents care team (Pharm D, MD / NP / PA, LPN / RN).
• Effectively impacts existing and new customers by providing exceptional value and service, which ultimately helps providers to identify and start appropriate patients on therapy.
• Educates physicians, physician-extenders, consultant pharmacists and nursing facility clinical and management staff on the value of Acadias products for patient care.
• Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction, equity, and loyalty.
• Anticipates, identifies, and appropriately addresses healthcare professional (HCP) objections, questions, and concerns.
• Utilizes appropriate techniques to gain consistent access to customers.
• Builds and demonstrates deep customer and practice knowledge.
• Utilizes appropriate sales aids, clinical reprints, etc. according to training.  Tailors appropriate resources and information depending on customer needs.
• Develops strong relationships with HCP customers including key opinion leaders (KOLs) within the territory.
• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
• Analyzes and then executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results.  Works within given budgets and policy guidelines.
• Analyzes, evaluates, and adjusts as needed to develop effective quarterly business / action plans.
• Prepares and submits timely reports of business transactions and keeps accurate expense account records.
• Provides appropriate guidance around pricing and reimbursement for promoted products to customers.  Acts as liaison between customers and Acadia when specific reimbursement questions arise.
• Communicates and collaborates with sales management and region / area teammates, as well as cross-functional teammates (i.e. managed markets, operations, sales training, marketing, etc.) as business needs dictate.
• Attends conferences, trainings, exhibits, meetings, and product launches as required.
• Takes on leadership opportunities as appropriate, and consistently operates with a positive, collaborative attitude.
• Remains compliant with all regulations in the course of carrying out responsibilities.
• Leads, participates and provides input into new Sales Specialist training programs.
• Leads, participates and provides input into training activities during Area, Regional and National meetings.
• Consistently carries out responsibilities with a high degree of excellence, proficiency and professionalism.
• Leads / participates in cross functional projects affecting area, regional and commercial objectives.
• Acts as a mentor and role model to new and junior Sales Specialists.
• Provides field strategic insights.
• Other duties as assigned.

Selling Responsibilities

Customer Service

Knowledge

Qualifications :

Scope :

Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways, exercising independent judgment in methods, techniques and evaluation criteria for obtaining results.  Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.  Acts independently to determine methods and procedures on new or special assignments.

Physical Requirements :

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and / or move up to 20 pounds.  This position requires the ability to travel independently overnight and / or work after hours as required by travel schedule or business needs.

Travel up to 80% of the time (depending on territory geography) and work after hours if required by travel schedule or business issues.  Must live within the territory or within 30 miles of the territory border.  Depending on the territorys geography and work requirements, may also be required to live within a reasonable distance to a major airport.

Position levels :

#elev8 #LI-REMOTE

In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.

Salary Range

$115,000 — $135,000 USD

What we offer US-based Employees :

EEO Statement (US-based Employees) : Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isnt exactly what we describe here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadias career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our  Reasonable Accommodation Request Form  or contact us at  talentacquisition@acadia-pharm.com  or  858-261-2923 .

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

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Notice to Search Firms / Third-Party Recruitment Agencies (Recruiters) : The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (Acadia). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.