Power Systems Coordinator

Job Description

Job Description

Description :

The Power Field Coordinator is responsible for managing day-to-day operations of Riggs Power Systems field service activities. This role ensures work orders are accurately opened, tracked, and closed while coordinating with field technicians, dispatch, and parts departments. The Power Field Coordinator plays a key role in maintaining efficient workflow, supporting technicians in the field, and providing outstanding service to Riggs clients.

WHAT YOU'LL DO :

• Open, monitor, and close field service work orders accurately and on time.
• Assist dispatch in scheduling and coordinating field technicians to meet client needs and job priorities.
• Communicate with technicians to track job progress, gather updates, and ensure accurate documentation.
• Order and track parts required for field jobs, working closely with the Parts Department to avoid delays.
• Provide timely updates to clients, service management, and internal teams on job status and any issues.
• Maintain accurate records within the Riggs service management system.
• Monitor job completion timelines and help resolve any scheduling or parts challenges.
• Support Service Coordinators, Service Managers, and field technicians with administrative and operational needs.
• Promote Riggs’ commitment to safety, client service, and quality in all field operations.

Requirements : WHAT YOU'LL NEED :

IMPORTANT INFORMATION

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet unless performing inventory maintenance duties on equipment yard which could result in moderate noise level.

Required travel up to 10%. This position is considered safety sensitive.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

Salary / Exempt

EEO / AA

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)