About Us :
Optimum RV is a premier RV dealership offering a wide range of recreational vehicles and exceptional customer service. We are currently seeking a friendly and professional Service Desk Receptionist to join our team and be the first point of contact for our service customers.
Responsibilities :
Primary duties include :
- Greeting customers in a welcoming and courteous manner.
- Answering phone calls, taking messages, and transferring calls to the appropriate departments.
- Providing information and answer inquiries about our RV models, pricing, and services.
- Assisting with administrative tasks such as data entry, filing, and organizing documents.
- Processing updates at the computer and accepting deliveries.
- Collecting and distributing mail and packages.
- Maintaining cleanliness and tidiness of the service desk area.
- Assist other departments with various tasks as needed.
Requirements
Prior experience as a receptionist or in a customer service role is preferred.Excellent customer service and communication skills.Professional appearance and friendly demeanor.Ability to multitask and handle multiple phone lines.Strong organizational and time management skills.Highly skilled in Microsoft Office Suite (Word,Excel, Outlook).High school diploma or equivalent.Ability to work flexible hours, including weekends and evenings.Essential Characteristics :
Hustle : We are self-motivated, driven and never satisfied.Humble : We are trainable, coachable, and confident... not arrogant.Reliable : We do what we say we're going to do, when we say we're going to do it... every time.Loyalty : We are committed to the success of the company through ups and downs because this is our careerTeam Player : We are stronger as one. We help each other, regardless of department or position.Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
Benefits
Competitive wages401KMedical insuranceDental insuranceVision InsuranceCompany-Paid Life insuranceSupplemental Life InsuranceShort- & Long-Term DisabilityCritical Illness, Accident and Hospital Indemnity coverageEAPWellness Program including Gym ReimbursementVacation, Personal Time & Holiday pay