Healthcare Customer Care Representative

VirtualVocationsCedar Rapids, Iowa, United States

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A company is looking for a Healthcare Customer Care Representative to assist members with their pharmacy benefit plans remotely in Nashville, TN.

Key Responsibilities

Assist members with their pharmacy benefit plans via incoming phone calls

Answer questions regarding prescription insurance, medication coverage, and mail order prescriptions

Provide solutions to simplify the healthcare experience for a variety of clients

Required Qualifications

1 year of experience in customer interaction (call center, retail, customer service, hospitality, or military)

Computer proficiency in Windows-based applications

Associate's degree or equivalent experience

6+ months of healthcare experience

Reliability and compliance with scheduling standards

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Customer Care Representative • Cedar Rapids, Iowa, United States

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