Customer Data Management Specialist

Join our team as a Customer Data Management Specialist! In this role, you will be responsible for maintaining our database by entering new and updated customer and account information efficiently.

Your key responsibilities will include :

• Preparing source data for computer entry by compiling and sorting information.
• Establishing entry priorities to ensure timely processing of data.
• Reviewing customer and account source documents for deficiencies and resolving them through standard procedures.
• Inputting alphabetic and numeric information using a keyboard or optical scanner according to screen format.
• Verifying entered customer and account data, and making necessary corrections by reviewing or re-entering data.
• Combining data from various systems when account information is incomplete.
• Regularly purging files to eliminate duplication of data.
• Conducting tests of customer and account system changes and upgrades by entering new data.
• Securing information by performing database backups.
• Maintaining operations by adhering to company policies and procedures, and reporting any necessary changes.
• Protecting customer confidentiality and contributing to team efforts to achieve related results.

If you’re detail-oriented and passionate about data management, we would love to hear from you!