Village Associate

Job Description

Job Description

Description :

Mary Hall Freedom Village, Inc.

POSITION TITLE : Village Associate

REPORTING MANAGER : Village Director

DEPARTMENT : The Village

FLSA : Nonexempt

STATUS : Full-time - 3rd Shift 11 : 00p - 8 : 00a

Location : Atlanta, GA

Position Overview :

The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty.

Headquartered in Sandy Springs, GA and with seven facilities across metro Atlanta, Mary Hall Freedom Village has been transforming the lives of participants in need for the last 26 years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below.

The Village Associate provides support services to the housing team by performing the following duties.

ESSENTIAL JOB RESPONSIBILITES

• Assists incoming residents in settling into living quarters by conducting a search of baggage and personal items, escorting them to assigned quarters, distributing bedding and personal care items, and providing introductions to roommates.
• Follows-up on recent housing vacancies by washing and collecting used bedding and personal items left by previous consumers.
• Maintains residential apartments by decorating, ensuring necessary appliances are available, furniture, fixtures, and appliances are in safe and clean condition.
• Reviews electronic logbook from previous shift to ensure knowledge of communications throughout previous shift and to assist consumers with issues or concerns not resolved from previous shift.
• Informs Housing staff of any incidents needing immediate attention and completes incident reports when needed.
• Makes daily rounds and apartment inspections to ensure that all participants are at their designated locations / appointments and ensure cleanliness of apartments. Documents findings and concerns from daily rounds and inspections. Reports as necessary.
• Answers incoming calls and responds to callers in an appropriate manner and distributes all messages to appropriate staff.
• Occasionally provides supportive services (i.e., reflection groups, and affirmations) and other therapeutic activities to participants and their children to effect positive change in behavioral and / or social settings.
• Makes daily entries in electronic logbook for other staff members concerning consumers and events.
• Makes copies of work order requests and forwards to rental office; files copies of work orders in appropriate binder.
• Assists in conducting initial and random searches of consumers and visitor’s belongings and properly disposes of inappropriate items.
• Logs new medication and provides medication monitoring for consumers.
• Gathers daily paperwork, makes copies when necessary, and files and / or distributes as appropriate.
• Distributes mail to Housing staff and residents.
• Conduct initial and random urine screens on consumers.
• Assembles and monitors residents for house meetings.
• Provides transportation services to consumers as needed.
• Informs program service staff in writing of client encounters, progress and concerns that required documentation in client permanent chart.
• Perform other duties as required or assigned which are reasonably within the scope of this job classification.

Requirements :