Field Support Services – TechnicianNoblesoft Technologies • Columbia, SC, United States
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Field Support Services – Technician
Noblesoft Technologies • Columbia, SC, United States
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Role - Field Support Services Technician
Location Columbia, SC
JD
3+ Years of experience in PC Hardware and Software configuration support
1+ Years experience in Retails Field Support Operations Hardware Support
Troubleshooting experience with various PCs, Network Devices and Retail Stores equipment / devices located in Retail Stores, Offices, Distribution Centers and Data Centers
Ability to install , troubleshoot and assist team members for wide range of Devices applications in Retail Store environment
Excellent customer service orientation and verbal communication skills
Analytical thinking and Problem-Solving ability
Any Retail Store Experience is and added Preferred advantage
Certifications
A+ Hardware (must)
CCNA (preferred)
Microsoft Certification such as MCP, MCSE, MCTS, etc. (anyone)
Tools
ServiceNow
MS Office O365
Various Retails Application and Tools
Windows OS
iPad, Tablets, Smart Phone
Willing to travel to various customer stores / location to meet ticket requirement
Valid Driving License with Good Driving History (No 'DUI' Record)
Experience with various Retails equipment, Devices, and diverse technical environments
Excellent customer service orientation and verbal communication skills
Ability to install and troubleshoot a wide range of Devices applications
Analytical thinking and problem-solving ability
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Field Service Technician • Columbia, SC, United States
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