Business Systems Analyst

The Business Systems Analyst designs and configures software programs utilizing knowledge of software programs and business strategies to help the company maximize productivity and communication through business systems. This role leads discussions with management to determine process needs, designs and develops software based on those needs and develops and delivers end user training.

RESPONSIBILITIES AND TASKS :

• Analyze current business processes including reviewing and analyzing the effectiveness and efficiency, develop and make recommendations for improvement or further leveraging to appropriate personnel based on current industry standards
• Gather requirements, perform gap analysis and create documentation of detailed user / business requirements to facilitate proto-typing, configuration, and development of functional reports
• Create systems models, specifications, diagrams, and charts, documenting processes to formalize solution blueprint, to provide direction to system programmers
• Partner with end users to develop business test cases and test scripts, including performing in-depth testing with end users to facilitate acceptance testing, for new and modified systems
• Lead discussions with internal leaders, system owners, and end users to understand, define business, financial and operations requirements and systems goals. Identifies and resolves systems issues to develop strategies to improve or further leverage systems
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization; develop and document all business practices
• Delegate work to team members or end users as needed to ensure work is efficiently completed
• Act as lead collaborative team member to foster accountability; offer coaching to team members when asked
• Collaborate with team members and Project Manager to establish project plans, work breakdown schedules, and time estimates for assigned projects, report status on assigned project tasks in a timely manner
• Create and deliver end user training to ensure end users fully understand revised, upgraded, and new systems
• Understands complex processes that span over multiple functional areas in detail and at a high level; is typically considered the subject matter expert (SME) for a system or process

EDUCATION and CERTIFICATIONS :

EXPERIENCE AND SKILLS :

SAFETY REQUIREMENTS :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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