Talent.com
serp_jobs.error_messages.no_longer_accepting
Member Service Representative

Member Service Representative

YMCA of PawtucketLincoln, RI, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at Anytown YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine : we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger beginning with you.

Essential Functions

  • Responds to the individual needs of the other person.
  • Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.
  • Conduct interviews and / or tours responsive to the needs of prospective members; sells memberships.
  • Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.
  • Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Applies all YMCA policies dealing with member services.
  • May hand out locker keys and towels; may monitor the locker rooms as required.

Leadership Competencies

  • Communication & Influence
  • Engaging Community

    • Qualifications

  • Previous customer service, sales or related experience.
  • CPR / AED and First Aid Certifications required within 30 days of hire.
  • Excellent interpersonal and problem-solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community
  • Basic knowledge of computers.

    • Work Environment & Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone / smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and / or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.

    • Seniority level

  • Entry level

    • Employment type

  • Other

    • Job function

  • Other

    • Industries

  • Wellness and Fitness Services

    • Massachusetts, United States

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Member Service Representative • Lincoln, RI, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessTaunton, MA, US
    serp_jobs.job_card.full_time
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessBraintree, MA, US
    serp_jobs.job_card.full_time
    Membership Sales Representative.Crunch Fitness is looking for Membership Sales Representatives to join our growing team.Come change lives through fitness! Are you looking for a career opportunity i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Member Services Representative

    Member Services Representative

    Tremont Credit UnionBoston, MA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Tremont Credit Union has openings in our Roslindale, Milton and Dorchester branches for Member Service Representatives.Please review the following job description for details on these opportunities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative - Opener

    Member Services Representative - Opener

    Planet FitnessNatick, MA, US
    serp_jobs.job_card.full_time
    Member Services Representative - Opener.The Member Services Representative - Opener will be responsible for creating a positive member experience by providing a superior level of customer service t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative (Part Time)

    Member Services Representative (Part Time)

    Planet FitnessWarwick, RI, US
    serp_jobs.job_card.part_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Associate / Cashier - Alltown - 3rd Shift

    Guest Service Associate / Cashier - Alltown - 3rd Shift

    Global Partners LPStoughton, MA, United States
    serp_jobs.job_card.full_time
    Guest Service Associate / Cashier (GSA).OurGSAwill be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Associate / Cashier - Alltown- 3rd Shift

    Guest Service Associate / Cashier - Alltown- 3rd Shift

    Global Partners LPWestborough, MA, United States
    serp_jobs.job_card.full_time
    Guest Service Associate / Cashier (GSA).OurGSAwill be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet Fitness (Retail)Boston, MA, US
    serp_jobs.job_card.full_time
    Planet Fitness Job Opportunity.We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative Mornings / Open

    Member Services Representative Mornings / Open

    Planet FitnessWaltham, MA, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Anytime FitnessQuincy, MA, US
    serp_jobs.job_card.full_time
    Something Different Is Happening Here.Getting fit doesn't work if you only focus on fitness.And going it alone should never be a sign of strength. Our coaches support you in a way no one else can wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Representative Part Time

    Member Services Representative Part Time

    Planet FitnessWest Boylston, MA, US
    serp_jobs.job_card.part_time
    Member Services Representative.The gym doors need to be open precisely at 5am.The Member Services Representative will be responsible for creating a positive member experience by providing a superio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Food Service Associate - DAngelos

    Food Service Associate - DAngelos

    Global Partners LPWorcester, MA, United States
    serp_jobs.job_card.full_time
    D'Angelos, a chain of sandwich.New England serving various kinds of hot and cold subs, wraps and salads, is looking for a. Our FSA is responsible for serving each and every guest.You have the respon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Medicare Member Service Representative

    Medicare Member Service Representative

    Salem Hospital NSMCSomerville, MA, US
    serp_jobs.job_card.full_time
    Medicare Member Service Representative.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Weekend Member Service Representative

    Weekend Member Service Representative

    Planet FitnessJohnston, RI, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Overnight Member Services Representative

    Overnight Member Services Representative

    Planet FitnessWoburn, MA, US
    serp_jobs.job_card.full_time
    Overnight Member Services Representative.The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Associate / Cashier - 3rd Shift

    Guest Service Associate / Cashier - 3rd Shift

    Global Partners LPSeekonk, MA, United States
    serp_jobs.job_card.full_time
    Guest Service Associate / Cashier (GSA).OurGSAwill be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Representative

    Member Service Representative

    Planet FitnessJohnston, RI, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Member Service Representative I

    Member Service Representative I

    Rockland Federal Credit UnionWeymouth, MA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Member Service Representative - Weymouth.Rockland Federal Credit Union is looking for a friendly, service-focused individual to join our team in Weymouth. If you enjoy working with and helping peopl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Weekday Opener Member Services Representative

    Weekday Opener Member Services Representative

    Planet FitnessStoughton, MA, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Member Services Representative (Overnight)

    Member Services Representative (Overnight)

    Planet FitnessREVERE, MA, US
    serp_jobs.job_card.full_time
    Planet Fitness prides itself on creating a unique environment where anyone – and we mean anyone – can be comfortable.A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours