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Entry-Level Customer Experience Specialist

Entry-Level Customer Experience Specialist

Natran Green Pest ControlHouston, TX, US
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Entry-Level Customer Experience Specialist   Join Our Fun & Energetic Team!

Are you a people person with a spark of enthusiasm?

Ready to jump into a role where you can learn, grow, and make a difference?

Come be a part of Natran Green Pest Control!   What We’re About :

  • At Natran, we’re all about exceptional pest control that’s friendly to families, pets, and the planet.
  • As a Customer Experience Specialist, you’ll be joining a lively, supportive team where your positive energy will shine.

This is your entryway into a rewarding career with plenty of room to grow!   What You’ll Do :

  • Make outgoing calls to follow up on the status of customer quotes on behalf of sales reps.
  • Ensure accuracy and completeness of new service quotes and customer accounts; communicate with sales reps to obtain missing information.
  • Use your charm and newly acquired pest control knowledge to help customers make informed decisions.

    • Keep things organized and ensure smooth communication between teams.   What We Offer :

  • No Experience Needed : We’ll train you for your new position and help you obtain your general pest control licensing.
  • All testing and training fees are paid by us!

    • Growth Potential :

  • Opportunities to advance within our Customer Experience Department into Customer Care, Inside Sales, and more.

    • Fun Work Environment :

  • Work hard, play hard with a team that celebrates wins with fun events and enjoys team nights.

    • Hybrid Schedule :

  • Enjoy a mix of in-office and remote work (3 days in-office, 2 days remote).

    • Great Benefits :

  • $15 / hr, benefits with employer contribution, PTO, and paid company holidays.   Who We’re Looking For : People Skills : Love connecting with people and making their day better.

    • Communication Skills :

  • Clear and empathetic in every interaction.

    • Adaptability :

  • Eager to learn and thrive in a dynamic environment.

    • Tech-Savvy :

  • Comfortable with CRM software and typing speed of at least 30 WPM.

    • Passion :

  • Excited about eco-friendly solutions and improving lives.

    • Critical Thinking :

  • Keen to identify and solve issues with accuracy.   Ready to join a team that’s as passionate about customer satisfaction as you are?

    • Apply now and let’s make a positive impact together!   Apply Today!

  • Visit Natran.com to learn more.
  • Send your resume and complete our Culture Index Survey to get started.   We’re looking forward to meeting you and growing together!
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