Service Officer I

Service Officer 1 D Mc

The City of Wichita is NOT an E-Verify Employer.

Distinguishing Features of Work :

The Service Officer plays a critical role in maintaining the safety, efficiency, and integrity of Municipal Court and law enforcement operations. This position involves direct public contact, often with individuals in custody or appearing in court, requiring professionalism, sound judgment, and physical readiness. Service Officers are responsible for transporting detainees, performing biometric processing, conducting drug and alcohol testing, and supporting courtroom operations. Work is performed with a high degree of independence under general supervision and requires a firm understanding of law enforcement procedures, attention to detail, and a strong sense of public service. The role directly supports judicial efficiency and public safety, making it vital to day-to-day court operations.

Workdays and Hours - Monday - Friday 8 : 00am - 5 : 00pm

Bargaining Unit : Service Employee's International (SEIU)

Employees within the department or division shall be given first consideration

Posting may close at any time

Examples of Work Performed :

• Transports individuals committed out of Municipal court to jail.
• Help in Courtrooms when necessary.
• Stages prisoners serving in the Sedgwick County jail for Municipal Court video court arraignments.
• Fingerprints and photographs A and B misdemeanor offenders.
• Completes Kansas Bureau of investigations (KBI) information on fingerprint cards.
• Completes arrest reports and booking on individuals committed to jail out of Municipal Court.
• Conducts alcohol tests on individuals appearing in the Municipal Court and records test results.
• Conducts urinalysis tests on individuals appearing in the Municipal Court.
• Searches and inventories property of individuals committed to jail.
• May testify in court as a witness.
• The examples are not intended to be all-inclusive. Other related duties may be assigned as needed.

Requirements of Work :

Experience and Training :

Required Experience and Training :

Preferred Experience and Training :

Offers of employment are contingent upon passing a pre-employment physical, which includes drug screening, Must also pass a KBI background investigation.

Applicants have rights under Federal Employment Laws. Please find more information under the following links :

CITY OF WICHITA FULL-TIME EMPLOYEE BENEFITS :

1. Vacation - Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and / or union representation. Employees can accumulate and carry forward up to 240 hours each year.

2. Holidays - There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.

3. Sick Leave - Sick leave accrual begins at one-half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.

4. Health Insurance UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plan are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care / mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre-tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.

5. Dental Insurance - Two Delta Dental plans are offered Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some Orthodontic benefits) Pre-tax premium deductions are offered.

6. Life Insurance Low-cost voluntary term life insurance is available. Employees pay one-third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.

7. Supplemental Life Additional voluntary employee-paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The Life Insurance plans are portable.

8. Long-Term Disability Insurance The voluntary employee-paid group disability plan from MetLife provides 60% of pre-disability income for injury or health related disabilities. Premiums are determined by income and age.

9. Voluntary Accidental Death & Dismemberment Voluntary employee-paid AD&D from MetLife offers coverage for accidental death and dismemberment.

10. Retirement - The City offers two retirement plans - Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C-79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory - employees and the City share the cost.

11. Flexible Spending Accounts Employees may elect to make FSA pre-tax deductions for dependent care and / or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.

12. Long-Term Care Insurance This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.

13. More Benefits & Services Deferred Compensation Investment Program Employee Discounts and Wichita Employee Association (WEA) Bereavement Pay Employee Emergency Assistance Fund Voluntary Shared Leave Program Training Programs Longevity Pay Credit Union Employee Assistance Program (EAP) Injury Leave (on-job injury) Community Volunteer Events