Business Risk and Controls Manager

Job Description

Location : On site in Memphis, TN or Charlotte, NC.

Summary :

The Business Risk and Controls Manager supports the Marketing and Product Management organization. This role sits in the first line of defense and is responsible for managing the risk and control framework for product and marketing within the bank. This role involves identifying, assessing, and mitigating operational, compliance, and strategic risks to ensure the bank's safety, soundness, and adherence to all regulatory requirements. The role works directly with the second line of defense risk management and third lines of defense (risk management and internal audit) to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting.

Job Responsibilities :

• Risk Management and Controls
• Lead the identification and assessment of risks related to the product life cycle, including new product development, process changes, and strategic initiatives.
• Design, implement, and monitor internal controls to mitigate identified risks effectively.
• Conduct regular risk and control self-assessments (RCSAs) to ensure proper coverage and alignment with the bank's risk appetite.
• Oversee the tracking and remediation of risk issues, control gaps, and deficiencies.
• Analyze root causes of risk events and losses and implement corrective actions to prevent recurrence.
• Policy and Governance
• Provide risk advisory and guidance to business process owners, ensuring adherence to enterprise risk frameworks and policies.
• Serve as the primary point of contact for audits, regulatory exams, and internal testing, coordinating with stakeholders to provide timely and accurate information.
• Develop and maintain robust documentation for policies, procedures, and control processes.
• Contribute to the bank's overall risk culture by providing training and ongoing education to business unit partners.
• Monitoring and Reporting
• Develop key risk indicators (KRIs) and monitor performance against established thresholds.
• Prepare and present regular risk reports to management and governance committees, detailing the business unit's risk profile, emerging risks, and control effectiveness.
• Monitor business unit activities to ensure ongoing compliance with applicable laws, regulations, and internal standards.

Required Qualifications / Knowledge, Skills, and Abilities :

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com .

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