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LPN Call Center Intake-VNA

LPN Call Center Intake-VNA

Southcoast HealthFairhaven, MA, United States
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LPN Call Center Intake-VNA

Location

US-MA-Fairhaven

ID

2025-45293

Schedule

Regular Full-Time

Remote

No

Department

Administration

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented LPN Call Center Intake-VNA

Hours : 40hrs

Shift : Day shift, 8 : 00am - 4 : 30pm with weekend and holiday rotation

Location : Visiting Nurse Association - Fairhaven, MA

A career at Southcoast Health offers you :

A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

  • Competitive pay and comprehensive benefits package
  • Generous Earned Time Off Package
  • Employee Wellbeing Program
  • 403B Retirement Plan with company match
  • Tuition assistance / Federal Loan Forgiveness programs
  • Professional growth opportunities and customized leadership training
  • Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the general supervision of the Director of Customer Care or designee, and within agency and department policies and procedures, perform a variety of duties to ensure accurate and effective flow of intake information between referral sources, patient, admissions staff, nursing managers, the business office and all other appropriate persons. The Call Center Intake Nurse is also responsible for facilitating efficient flow of client admissions and billing and insurance information.

Qualifications

  • Current LPN Licensure in the Commonwealth of Massachusetts is required.
  • Three to five (3 to 5) years of related experience required.
  • Previous home health care experience highly desirable.
  • Experience working in an admission or intake department preferred.
  • Must possess and demonstrate highly effective interpersonal, customer service and communication skills.
  • Requires proficient computer skills, including experience with various software, database and electronic records programs.
  • Current LPN Licensure in the Commonwealth of Massachusetts is required.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
  • Compensation : Pay rate will be determined based on level of experience.

    Pay Range

    USD $31.84 - USD $41.87 / Hr.

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    Call Center • Fairhaven, MA, United States

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