Senior Manager Business Consultant (IC)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Accountable for driving innovation and operational excellence from ideation to delivery for small to moderate scale, complex, high value initiatives and parts of larger initiatives that impact the delivery of products and services to the internal and external environment.

Evaluating, designing, and implementing new growth strategies

Partnering cross-functionally to identify colleague and customer needs and develop solutions and tactics to drive growth

Tracking progress against key milestones, and creating and implementing value-based metrics and analysis to measure outcomes

Delivering quantitative and qualitative analyses with slide presentations and storytelling that will simplify complex problems into simple for solutions for leadership to weigh in on

Assisting in creating executive level readouts and presentation materials for leadership

Developing dashboards to be leveraged by key stakeholders to monitor performance of our business

Conducting deep dive analytics to identify opportunities for innovation and process improvement

Performing root cause analysis and ad hoc research to diagnose gaps in our workflow and patient experience

Simplifying complex datasets and identifying actionable insights that drive value

This job might be for you if :

You're energized by being part of a large cross functional team working in a fast-paced environment. You enjoy working in teams with a diverse set of experiences and backgrounds. You listen to others' ideas with an open mind.

You're a leader. And you know this means more than leading people. You know that it means taking initiative with a project - anticipating the next steps and taking action before asked. You also know that it can mean leading from behind and stepping in with much needed support.

You enjoy solving complex problems. If you don't know how to do something, you work to find the answers. You don't get frustrated easily when something doesn't go the way you planned.

You can take complicated concepts and communicate them effectively to a variety of audiences. You write well. You pay attention to the details. You can articulate your thoughts eloquently. You have a track record of successfully influencing senior leadership and clients.

You are self-motivated. You take ownership of your work and your team's work. You pay attention to the details.

You enjoy spending your weekends reading the health section of the paper or listening to healthcare podcasts. You're interested in tracking how the industry is evolving and like understanding the intricacies of it.

You love numbers and can track a multitude of key operational and financial metrics with ease.

You "think big" and encourage others to take calculated risks in exploring unconventional ideas and challenging the status quo.

Required Qualifications

7+ years of experience in healthcare in a role that involves strategic problem solving and / or new product development (e.g., consulting)

7+ years of demonstrated organizational skills (e.g. project management experience or managing cross-team / department initiatives with demonstrated success)

5+ years of data analytics experience working with large data sets and using Excel, SQL, Python, and / or other equivalent analytics tools

5+ years leading cross-functional teams in a matrixed environment

Preferred Qualifications

Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously.

Demonstrated leadership with relevant initiatives : Business process, enterprise business project strategic planning and analysis, risk management, public health, process improvement (e.g., Lean Six Sigma certification).management / consulting.

Demonstrated superior business process, project management.

Demonstrated experience successfully implementing change in complex organizations.

Experience with enterprise-wide and / or cross-functional large scale initiatives with high degree of complexity.

Education

• Masters degree preferred, but not required. Bachelor's degree required.

Pay Range

The typical pay range for this role is :

$67,900.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https : / / jobs.cvshealth.com / us / en / benefits

We anticipate the application window for this opening will close on : 11 / 02 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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