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Shelter Attendant

Shelter Attendant

Bayaud WorksDenver, Colorado, United States, 80202
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Bayaud Works, an AC Disaster Consulting (ACDC) Company, is dedicated to creating opportunity, dignity, and inclusion through work. For more than 50 years, Bayaud has empowered individuals with disabilities and others facing barriers to employment to build self-reliance and fully engage in their communities. Through innovative programs - ranging from inclusive workforce development and janitorial services to mobile laundry units and housing navigation - Bayaud has been a trusted community partner in Denver and beyond.

Now as part of ACDC's national mission to deliver compassionate, full-spectrum emergency management and human services, Bayaud Works continues to expand its impact. Together, we elevate lives, strengthen resilience, and build thriving communities - one job, one opportunity, and one person at a time.

Position Summary :

Shelter Attendants support 24 / 7 emergency shelter operations during cold weather activation events, declared emergencies, and other sheltering needs as directed by Bayaud. This role ensures a safe, clean, and welcoming environment for guests experiencing homelessness. Attendants provide direct assistance to guests, maintain facility operations, and uphold Bayaud Works' mission of compassionate, trauma-informed, and equitable service delivery.

Job Title : Shelter Attendant

Full Time or Part Time : FT / PT

FLSA Status : Non-Exempt

Temporary / Seasonal / Regular : Temporary / Seasonal

Hourly / Salary : Hourly

Compensation : $23.00 per hour

Job Location : Various shelter sites throughout Metro Denver

Reports to : Project Manager / Shelter Lead

Travel Requirements : to various shelter sites throughout Metro Denver

Mission of Role :

Bayaud Works provides critical services and expertise in short- and long-term homeless sheltering, cold weather sheltering, and janitorial and workforce support services. Joining Bayaud Works means being part of a team that delivers integrated solutions across emergency management, human services, and innovative community support services.

General Tasks, Duties, and Responsibilities :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide welcoming, respectful, and trauma-informed support to shelter guests.
  • Monitor guest interactions, ensure safety, and provide conflict de-escalation as needed.
  • Conduct guest check-in / check-out, including bed assignments, bag-and-tag of personal belongings, and guest logs in alignment with Bayaud's reporting standards.
  • Distribute meals, linens, hygiene supplies, and other shelter resources.
  • Maintain cleanliness of sleeping areas, bathrooms, common areas, and outdoor spaces.
  • Assist with set-up and tear-down of shelter operations during activation and demobilization.
  • Ensure compliance with Bayaud Shelter Standards, including sensitivity training completion and reporting requirements.
  • Document incidents, safety concerns, and guest violations, escalating to the Shelter Lead / Project Manager as appropriate.
  • Participate in required trainings (TIC, MHFA, CPR, DEI, Conflict Resolution, etc.) and complete HOST-required sensitivity training within 15 days of hire.
  • Collaborate with City staff, law enforcement, and community partners in a professional manner.
  • Maintain confidentiality of guest information per federal, state, and agency guidelines.
  • Perform additional duties as assigned to ensure smooth shelter operations.

Knowledge, Skills and Abilities :

  • Commitment to equity, inclusion, and trauma-informed care.
  • Ability to remain calm, compassionate, and professional in high-stress situations.
  • Strong interpersonal, communication, and conflict-resolution skills.
  • Comfort working with diverse and vulnerable populations, including individuals experiencing homelessness, migrants, and those with mental health or substance use challenges.
  • Ability to follow procedures for safety, documentation, and reporting.
  • Flexibility to work variable shifts, including overnights, weekends, and holidays.
  • Expected Hours of Work :

    Ability to work within the schedule- Sunday – Saturday, 24 / 7 operations (days, evenings, overnights, weekends, holidays)

    Physical Demands :

  • Regularly required to sit, stand, walk, speak, and hear.
  • Frequently required to lift / move up to 50 pounds.
  • Must be comfortable working in unpredictable and sometimes stressful environments, including outdoor exposure during shelter operations.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Education and Experience Required :

  • High School Diploma or GED
  • Preferred Qualifications :

  • Prior experience in shelter services, human services, security, or related fields preferred.
  • Experience with at-risk, vulnerable, or homeless populations strongly preferred.
  • Additional Qualifications :

  • Ability to pass background check for work with vulnerable populations.
  • Completion of HOST-mandated trainings and Bayaud Works orientation within required timeframes.
  • EEO Statement

    Bayaud Works is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law.

    Employment decisions at Bayaud Works are based on business needs, job requirements, and individual qualifications. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    As a proud Second Chance Employer, Bayaud Works actively supports fair hiring practices and welcomes individuals who are rebuilding their lives after involvement with the justice system. We believe in the potential of every person and are committed to providing opportunities that promote stability, growth, and long-term success.

    Discrimination or harassment of any kind will not be tolerated. We are dedicated to maintaining a respectful and supportive work environment for all.

    The pay range for this role is :

    23 - 23 USD per hour(Denver, Colorado)

    PIe76967fca5e8-30511-38690221

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    Shelter Attendant • Denver, Colorado, United States, 80202

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