Genesys Business AnalystVirtualVocations • Raleigh, North Carolina, United States
Genesys Business Analyst
VirtualVocations • Raleigh, North Carolina, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Genesys Business Analyst experienced in AI and Customer Experience (CX).
Key Responsibilities
Analyze current business processes and identify areas for CX improvement
Define business requirements, use cases, and user stories for Genesys and AI initiatives
Partner with IT, Operations, and CX teams to align goals and priorities
Required Qualifications
Bachelor's degree in Computer Science, IT, or related field
5+ years of experience as a Business Analyst (preferably with Genesys platform)
Proven background working on AI or chatbot-driven CX initiatives
Experience working in Agile environments
serp_jobs.job_alerts.create_a_job
Analyst • Raleigh, North Carolina, United States
Job_description.internal_linking.related_jobs
Raleigh Data Center located at.This position performs data analysis to identify factors that affect business profitability, growth, and efficiency.
Assesses current practices, collects information a...serp_jobs.internal_linking.show_more
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing op...serp_jobs.internal_linking.show_more This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC or Phoenix, AZ.
This position is responsible for providin...serp_jobs.internal_linking.show_more This position provides advanced operational support regarding business tools, products, or applications.Analyzes the performance of assigned tool, product, or application by tracking usage, issues,...serp_jobs.internal_linking.show_more 
Location : Cary, NC Duration : 12 Months Job Description : GTS, Global Shared Services Portfolio Management teams are growing and requires a Financial Analyst to support Global Technology project fina...serp_jobs.internal_linking.show_more This is a remote role that may be hired in several markets across the United States.We are seeking a highly skilled Senior Business System Analyst (BSA) with deep expertise in.This role requires a ...serp_jobs.internal_linking.show_more This position is responsible for providing advanced technical and operational business system support.Performs needs assessments to determine business requirements, and implements functional specif...serp_jobs.internal_linking.show_more This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
This position delivers strategic insight into business systems through...serp_jobs.internal_linking.show_more 
About The Role We are seeking a passionate, results-oriented Business Analyst in the healthcare payer domain with Multi-employer Trust or Health Plan administration of self-funded client who excels...serp_jobs.internal_linking.show_more First Citizens Bank is looking for a.Enterprise Cyber Security Office.This will be an important role supporting the ECSO Strategy & Execution team, which is responsible for developing the enter...serp_jobs.internal_linking.show_more 
Cypress Creek Renewables is powering a sustainable future, one project at a time.We develop, finance, own and operate utility-scale and distributed solar and storage projects across the country.Fos...serp_jobs.internal_linking.show_more This is a remote opportunity and can only be hired in the following locations : AZ or NC.This position delivers strategic insight into business systems through complex analysis, reporting, and opera...serp_jobs.internal_linking.show_more 
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
As a leading water technology company with 23...serp_jobs.internal_linking.show_more
Business Analyst (AML, KYC) Raleigh, NC.Act as Business Product owner and / or Business Analyst within the BSA, Sanctions or Payments initiative inside the FCRM organization.Collaborate with cross fu...serp_jobs.internal_linking.show_more This position performs complex data analysis to identify factors that affect business profitability, growth, and efficiency.
Assesses a wide scope of business practices, information, and industry tr...serp_jobs.internal_linking.show_more This is a remote role that may only be hired in the following location(s) : North Carolina, Arizona.Core banking delivery team, which provides technology solutions and integration services in follow...serp_jobs.internal_linking.show_more About The Role We are seeking a passionate, results-oriented Business Analyst in the healthcare payer domain with Health Plan administration experience of self-funded clients who excels in client i...serp_jobs.internal_linking.show_more This is a remote role that may only be hired in the following locations : CT, DE, IA, IN, KS, KY, NC, NH, OH, PA, RI, SC, VA, WV, PA, WI, AZ, FL, GA, MI, MO, TN, TX.
We are looking for a Senior Busin...serp_jobs.internal_linking.show_more 
Confluence Business Analyst needs 8 years experience.Confluence Business Analyst requires : .Understands the security posture and compliance requirements of the organization.Extensive knowledge of ph...serp_jobs.internal_linking.show_more About The Role We are seeking an enthusiastic, results-oriented Enterprise Sr.Business Analyst / Product Specialist in the healthcare payer domain of Health Plan administration of self-funded clients...serp_jobs.internal_linking.show_more
Business Analyst I (Hybrid)
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Analyst
IT Excel • Durham, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Systems Analyst II - Community Association Banking Technology (Raleigh, NC / Phoenix, AZ)
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Support Analyst II
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Analyst II
HireTalent • Cary, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Business Systems Analyst - Pega (Remote)
First Citizens Bank • Raleigh, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Systems Analyst II (Hybrid)
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Systems Analyst
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Analyst, IT
Brighton Health Plan Solutions, LLC • Chapel Hill, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Business Enablement Analyst
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Analyst
Cypress Creek Renewables • Durham, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Business Systems Analyst III - Enterprise Payments
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Management Analyst
Xylem • Morrisville, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Analyst (AML, KYC)
Diverse Lynx • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Analyst III
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Systems Analyst II (Remote - North Carolina, Arizona)
First Citizens Bank • Raleigh, NC, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Analyst - ASG
Brighton Health Plan Solutions, LLC • Chapel Hill, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Senior Business Systems Analyst - Consumer Loan Origination
First Citizens Bank • Raleigh, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Confluence Business Analyst
Globalchannelmanagement • Raleigh, North Carolina, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Enterprise Business Analyst - Product & Technology
Brighton Health Plan Solutions, LLC • Chapel Hill, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30