VRV Service Technician

Job Description

Job Description

Job Title : Variable Refrigerant Service Technician

Reports to : Variable Refrigerant Director of Technical Operation

FLSA Status : Full Time, Non-Exempt (Eligible for overtime)

We are 100% employee-owned through an Employee Stock Ownership Plan (ESOP). This is a retirement benefit for our employees that is wholly paid for by the company in addition to 401(k) options for employee contributions. There are approximately 7,000 ESOPs in the United States, governed by the IRS and the U.S. Department of Labor. Research indicates that ESOP companies tend to grow faster in sales and employment. ESOP employees tend to have 2.2 times as much in retirement savings as employees in traditional companies.

Position Purpose : The primary purpose of the Variable Refrigerant Service Technician is to provide job site surveys during equipment installation, startup / commissioning of new equipment and systems, warranty service, owner direct preventative maintenance, and troubleshooting / repair services on variable refrigerant air conditioning equipment. This work involves both heat pump and heat recovery variable refrigerant systems including the system control network. This work also includes associated ancillary equipment such as dedicated makeup / outdoor air units. Hoffman is currently the manufacturer’s representative for Daikin Variable Refrigerant equipment. While Daikin is our primary brand and most of our workload, we also provide end user service support for numerous other brands of variable refrigerant equipment. Strong emphasis on customer service. This position may occasionally involve after hour call outs to provide emergency repairs. Provide guidance and direction to administrative personnel to effectively plan, schedule, coordinate, etc. all activities related to field variable refrigerant service and construction / replacement work.

Hoffman Mechanical Solutions, Inc. is a company focused on being #1 in the HVAC industry in providing the most innovative HVAC solutions through superior design and customer service.

Employment at Will : Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.

Variable Refrigerant Service Technician Duties and Responsibilities :

• Service a variety of HVAC products and equipment and ensure customer satisfaction. Heavy emphasis on

variable refrigerant equipment and systems.

repair units.

contractor and report installation defects to management as needed.

resolve problems that prohibit proper startup and commissioning. (i.e. piping leaks, communication faults,

improper equipment mounting, improper piping installation, etc.)

system performance. Must be able to understand the data and analyze in detail so minor problems such as faulty

sensors are found prior to significant equipment damage.

variable refrigerant equipment and systems. Must be able to find root cause of failure and must be able to make

the necessary repairs.

Flexible to work overtime / weekends as necessary to meet customer requirements.

existing and emerging technologies, and the latest product-line developments. Attend company training seminars

to become familiar with product lines.

Knowledge / Experience / Critical Skills Required :

Heating, Ventilation, and Air Conditioning. Minimum of Five (5) years related experience preferred or an

equivalent combination of education and experience.

present information in one-on-one and small group situations.

decimals. Ability to compute rate, ratio, and percentages. Ability to understand data presented in a graphical

format such as pie charts, bar graphs, etc.

facts, and draw valid conclusions.

Physical Demand Requirements :

hands / fingers in order to grasp / handle / feel. The employee frequently is required to walk, reach, stoop, kneel,

crouch, climb up and down ladders and / or crawl. The employee is occasionally required to sit. The employee

must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 50 pounds, and occasionally

lift and / or move up to 75 pounds. This position requires close vision, distance vision, color vision, peripheral

vision, depth perception, and the ability to adjust focus.

to extreme inside / outside weather conditions to include extreme hot and / or extreme cold. This position is

regularly exposed to live voltage, moving mechanical parts, and heavy equipment. Frequent exposure to wet

and / or humid conditions, elevated and / or precarious workplaces, fumes or airborne particles, risk of electrical

shock and vibration. Occasional exposure to toxic or caustic chemicals, extreme cold, and extreme heat. The

noise level in the work environment is typically loud

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Mechanical Solutions, Inc.

EOE / Disabled / Veterans