General Manager

Flagship Restaurant GroupChicago, IL, United States

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Career Opportunities with Flagship Restaurant Group

Ambitious. Growing Rapidly. Endless Opportunities.

The General Manager, working closely with and reporting to the Regional Operations Director, is responsible for managing daily operations of our restaurant while striving to create a comfortable and professional atmosphere for both guests and employees.

Quarterly Bonus Opportunities
401(k) plan with company match
Company-sponsored plans including health, dental, vision, and health savings
Generous Paid Time Off package
Meals while working and 50% off dining discount at all Flagship Restaurant Group locations
Comprehensive management training and leadership development programs

Qualifications :

Must have a minimum of 3-5 years of management experience in a full-service, high-volume restaurant or related hospitality industry.

A college degree is preferred, but a combination of practical experience and education will be considered as an alternative. A degree in hotel / restaurant management is desirable.

Knowledge of computer programs like MS Word, Excel, Outlook, and familiarity with restaurant management software.

Proficient in the following dimensions of restaurant functions : food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.

Must possess a valid driver’s license, be eligible to work in the United States, and agree to background check, upon request.

Responsibilities and Duties :

Ensure operational excellence by actively engaging with guests and staff, addressing concerns promptly, and overseeing all aspects of restaurant operations.

Lead and develop a team of 25+ employees per shift, setting performance expectations, providing feedback.

Maintain accountability for operational standards, addressing performance gaps in guest satisfaction, productivity, profitability, and safety.

Manage financial performance by adhering to budgetary guidelines, driving efficiencies to increase sales, and minimizing costs across various areas.

Uphold proper administrative duties related to finances, personnel, and payroll, ensuring accuracy and compliance with company policies.

At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientation, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion.

Flagship Restaurant Group may conduct a background check as part of the hiring process, in accordance with applicable laws. We also believe in second chances—a prior conviction does not automatically disqualify you from employment. All applicants are evaluated based on their qualifications, experience, and overall fit for the role.

Flagship Restaurant Group is an Equal Opportunity Employer

Flagship Restaurant Group participates in the E-Verify program

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General Manager • Chicago, IL, United States