Executive Administrator, Impact & Innovation

Job Description

Job Description

We are seeking an assertive, creative, and solutions-oriented Executive Administrator to provide critical support to NLEN’s Chief Impact & Innovation Officer (CIIO). The Impact & Innovation team is the largest division at NLEN with 25+ staff, leading initiatives across workforce development, employer partnerships, housing innovation, social enterprise, and systems transformation. This division is central to NLEN’s mission and manages a majority of the organization’s external partnerships, funder deliverables, and innovation strategies.

The Executive Administrator will function as a trusted partner to the CIIO, blending high-level executive support (calendar, scheduling, correspondence, and logistics) with project and operations coordination (tracking deliverables, preparing reports, supporting division-wide communications, and ensuring follow-through). This position requires a proactive professional who can operate with discretion, manage multiple priorities, and contribute to the efficiency and effectiveness of the Impact & Innovation division.

Key ResponsibilitiesExecutive Support

• Manage the CIIO’s calendar, scheduling, travel, and expense processing.
• Draft, proofread, and prepare correspondence, presentations, reports, and talking points.
• Anticipate needs by preparing meeting briefs, agendas, and follow-up action lists.
• Serve as the primary point of contact for inquiries, maintaining discretion and professionalism.
• Project & Operations Coordination
• Track tasks, deadlines, and deliverables for major initiatives (e.g., Salesforce implementation, housing pilot, employer partnerships).
• Maintain dashboards, trackers, and reporting tools to ensure visibility of grant, contract, and project outcomes.
• Coordinate retreats, convenings, and special events hosted by the Impact & Innovation division.
• Provide administrative coordination for a 25+ person team, including internal communications, scheduling team huddles, and distributing shared materials.
• Develop systems to streamline workflows, knowledge management, and team efficiency.

Stakeholder & Partnership Support

Strategic Administrative Leadership

Qualifications