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Retail Associate- Chicago Whitesox Team Store

Retail Associate- Chicago Whitesox Team Store

FanaticsChicago, IL, US
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Job Description

Job Summary :

The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.

General Duties and Responsibilities :

  • Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience.
  • Make recommendations based on observations and conversations with fans.
  • Maintain sales floor and / or stockroom standards with an eye to detail.
  • Process sales transactions via the Fanatics Point of Sale System (POS)
  • Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team / League are always positively represented.
  • Understand Fanatics Values and how they relate to the Retail Associate role.
  • Perform additional responsibilities as assigned by the Leadership team.

Education, Experience and Requirements :

  • Minimum 18 years of age, High School graduate or equivalent
  • Experience working in retail and / or sales preferred.
  • Ability to work independently and responsibly in a fast-paced environment.
  • Foreign language skills are a plus.

    • Job Knowledge, Skills, and Abilities :

  • Possess a fun, outgoing, confident, and professional demeanor.
  • Ability to build product knowledge.
  • Ability to work as a member of a team in fast paced environments, serving a diverse fan base.
  • Ability to maintain high standards of organization and cleanness.
  • Proven ability to overcome obstacles while maintaining a positive, can-do attitude.
  • Strong communication, literacy, and numeracy skills
  • Ability to be punctual, consistent, and reliable on the job.

    • Physical Demands :

  • Regularly required to sit stand, reach, bend and move about the facility as needed.
  • Must be able to lift and carry up to 30 lbs.
  • Game Day / Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop

    • The wage rate for this position is $18.40 / Hour. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. Benefits include 401(k) and Employee Assistance & Work / Life Support Program.

    We are committed to providing a supportive and inclusive work environment.

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    Retail Store Associate • Chicago, IL, US