Property Manager

Job Description

Job Description

Join Our Team at Cresten Properties in Sioux Falls, SD!JOB SUMMARY :

As a Property Manager with Cresten Properties, you will be responsible for overseeing the daily operations of multi-family residential complexes. Included in the day-to-day operations is providing exemplary living experience and the highest possible quality of service at a superior value for our residents.

DUTIES / RESPONSIBILITIES :

Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.

Respond to inquiries via phones, internet and walk-ins form prospective residents

Schedule and conduct property showings with prospective residents

Determine the eligibility of prospective residents according to company policy

Manage and maintain the property management system

Communicate effectively with vendors / contractors in a timely manner

Maintain accurate records, compiling reports and documentation

Provide excellent customer service and resident relations

Ability to follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.

Supervise maintenance activities in conjunction with the Maintenance Supervisor

Conduct routine inspections of the property, including common areas, grounds, and amenities

Ensure work orders are completed in a timely manner

Conduct market surveys, staying competitive with competition

Operate within non-discriminatory and Fair Housing laws

Assist in property budgets

Collect rents from current residents and assist in collections of delinquent accounts

Monitor property performance metrics, such as occupancy rates, rent collections rates, and expense ratios

Implement strategies to improve property performance, including cost-saving measures and increasing tenant retention

Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, and maintenance issue resolution times and other metrics as determined by Supervisor

Analyze property data to identify trends and areas for improvement

Other duties as required / assigned

REQUIRED SKILLS / ABILITIES :

Detail-oriented with exceptional office skills

Excellent organization, communication, and interpersonal skills

Must have the ability to prioritize and multi-task

Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office Products.

Strong supervisory and decision-making skills with the ability to exercise sound judgment and discretion

Ability to analyze data, recommend solutions, and implement policies effectively

EDUCATION AND EXPERIENCE :

Three years of Property Management, General Management or equivalent experience preferred

Familiar with Fair Housing Laws preferred

Knowledge of Yardi property management system preferred

High School Diploma required

WORK ENVIRONMENT :

Work is performed in a small office setting as well as various apartment units.

TRAVEL REQUIREMENTS :

Within Sioux Falls Metro area on a daily / weekly / monthly basis.

PHYSICAL REQUIREMENTS :

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.

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