Clinical Informatics Supervisor

Job Description

Job Description

Position Summary :

The Clinical Informatics Supervisor is responsible for overseeing the day-to-day operations of the Clinical Informatics support team. This position plays a key role in ensuring clinical systems run smoothly by supervising informatics technicians, coordinating training efforts, monitoring service metrics, managing escalations, and supporting optimization of clinical workflows. The Supervisor will serve as the bridge between frontline support and Clinical Informatics leadership, contributing to quality improvement, training initiatives, and operational efficiency.

Qualifications :

• Minimum of 2 years supervisory experience required as well as 2 or more years experience in researching and resolving escalated problems
• Strong attention to deadlines
• Experience gathering and analyzing performance metrics
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Proven success of leading a team
• Excellent client-facing and internal communication skills
• Excellent presentation skills
• Solid organizational skills, including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office

Key Responsibilities :