Service AdvisorBergey's • Souderton, PA, US
Service Advisor
Bergey's • Souderton, PA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEffectively communicate with customers relating to warranty claims Monitor warranty schedules Posting warranty credits Advises customers about necessary service for routine maintenance. Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. Prepares a repair order showing time, cost and labor estimates for service. Writes a brief description of the customer's concern on the repair order to help the technician locate the problem. Explains the work performed and the repair order charges to the customer. Handles customer complaints. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Test drives the vehicle with customer as needed to confirm the problem or refer to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time." Checks with dispatcher, if necessary. Notifies dispatcher of incoming work. Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. Implements and maintains a service marketing program. Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate. Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly. Implements a quality control process to eliminate comebacks. Maintains high customer satisfaction standards. Handles telephone inquiries regarding appointments and work in process. Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work. Other tasks as assigned Ambition to provide outstanding customer service Ability to interact effectively with others in difficult situations Competence in written and verbal communication Desire to learn and willingness to evolve customer focus processes Proficiency with computers and new software High School Graduate or GED Valid Driver's License Successful completion of pre-employment background checks and drug screening
Service Advisor
Bergey's Inc. is a family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, and New Jersey. Visit us at www.bergeys.com to learn more about our company.
We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.
Benefits :
- Vacation and PTO time
- Paid Holidays
- 401k with profit sharing
- Medical, Dental and Vision insurance.
- Employee Assistant Program
- FSA and HSA Plans
- Life Insurance
- Opportunities for Advancement
- Paid Training
- Employee Referral Program
- Employee Discount
Location : Bergey's Truck Center, Souderton PA
Shift : Full Time
Summary : A Service Advisor is responsible for the communication between the customer and service team. The Service Advisor is accountable for development of positive customer relationships through consistent communication and exceptional customer service.
Essential Duties :
Additional Service Advisor Qualifications :
Bergey's is an Equal Opportunity Employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
serp_jobs.job_alerts.create_a_job
Service Advisor • Souderton, PA, US
Job_description.internal_linking.related_jobs
Genesis of Cherry Hill prides itself on not only being the #1 volume Genesis retailer in the country, but also for leading the country in both customer Sales and Service satisfaction scores.Our bus...serp_jobs.internal_linking.show_more
We are looking for a Service Advisor to join our team.The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous manage...serp_jobs.internal_linking.show_more
Authorized Thermo King dealership group providing a complete line of refrigerated transportation products, including parts, service, aftermarket accessories, trailer repair, and technology solution...serp_jobs.internal_linking.show_more
At Paul Campanella's Auto Centers, we are seeking a dedicated Automotive Service Advisor to join our team.This role offers a fulfilling opportunity for someone passionate about the automotive indus...serp_jobs.internal_linking.show_more
Want to build a brighter, bolder future and cultivate your career?.Join Ecolab’s team and help create a world in which we all thrive.
Territory Sales and Service Representative.As an industry ...serp_jobs.internal_linking.show_more
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo...serp_jobs.internal_linking.show_more
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...serp_jobs.internal_linking.show_more As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo...serp_jobs.internal_linking.show_more 
Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a...serp_jobs.internal_linking.show_more
Group 1 Automotive, a leader in automotive retail sales and service.We are growing and looking for.Quality Automotive Service Advisors.
Our Service Advisor should be passionate about customer servic...serp_jobs.internal_linking.show_more
BCG Securities (a Horace Mann Company), an independent broker-dealer and Registered Investment Advisor (“RIA”), has been dedicated to its clients for over 50 years.With financial adviso...serp_jobs.internal_linking.show_more
Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission.
Our added benefits for joining Th...serp_jobs.internal_linking.show_more
Start your career with the Ultimate Driving Machine.BMW of Fort Washington is looking for an enthusiastic, people-focused individual to join our Service Department as a Service Advisor.If you're ea...serp_jobs.internal_linking.show_more
Are you passionate about providing exceptional customer service and have a strong knowledge of automotive maintenance and repair? Burlington VW, a top dealership in the tri-state area, is looking f...serp_jobs.internal_linking.show_more
At Savage X Fenty, we are all about disrupting the fashion industry and redefining sexy! We celebrate fearlessness, confidence, and inclusivity with accessible price points and an extensive assortm...serp_jobs.internal_linking.show_more
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
Joining SAS Retail Services...serp_jobs.internal_linking.show_more
We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...serp_jobs.internal_linking.show_more
Customers are eager to buy our products to restore their dream cars and sometimes need additional help from our Call Center Customer Service Advisors to assist with their order, answer their questi...serp_jobs.internal_linking.show_more
Genesis Service Advisor
Genesis of Cherry Hill • Marlton, NJ, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Service Advisor
Meineke • Audubon, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Advisor
CSTK Inc- Velociti Inc • Philadelphia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Automotive Service Advisor
Paul Campanella's Auto Centers • Kennett Square, Pennsylvania, .US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Territory Sales and Service Representative
Ecolab Inc. • Horsham, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
H&M Sales Advisor
H&M Group • Upper Darby, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Automotive Customer Service Advisor
Pep Boys • Malvern, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
H&M Sales Advisor - King of Prussia
H&M Group • King Of Prussia, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Advisor
Camping World Holdings • Boyertown, PA, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Job Automotive Service Advisor - Elite Acura
Group 1 Automotive • Maple Shade, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Financial Advisor
Horace Mann • Riverton, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Assistant Guest Service Manager
The Fresh Market • Glen Mills, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Advisor - BMW of Fort Washington
MileOne • Fort Washington, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Advisor
Burlington VW • Burlington, NJ, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Retail Part Time Sales Advisor Savage X Fenty (King of Prussia)
Savage X Fendy • King Of Prussia, PA, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Retail Representative
SAS Retail Services • Flemington, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Associate
Wawa, Inc. • Macungie, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Call Center Customer Service Advisor
The Eastwood Company • Pottstown, PA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days