Virtual Operations and Data Support Specialist

Pay Range : $22 to $28 per hour USD (CAD equivalent for Canadian hires)

Schedule : Full-Time | Flexible daytime hours, must overlap at least 4 hours with EST

Location : Remote open to residents in the U.S. and Canada

Experience Required : 1 to 3 years in admin, data entry, or back-office support

About the Role

We are looking for a dependable Virtual Operations and Data Support Specialist to join a growing SaaS company that provides business and healthcare automation tools. This is not just a data entry job youll be an essential part of the team that keeps internal operations running smoothly, making sure data is accurate, organized, and properly synced across systems.

If you enjoy working behind the scenes, love checking your work for accuracy, and take pride in keeping things orderly, this is the role for you. You'll handle both data entry and light administrative tasks, helping various departments function efficiently without constant oversight.

What You'll Do

You'll manage large volumes of data, from customer and billing records to project details, using internal dashboards and spreadsheets. Accuracy is key, so you'll audit data regularly, spot duplicates or inconsistencies, and make sure everything is up to date before submission.

On the administrative side, you'll create and maintain documentation, templates, and simple reports for team leads. You will track updates in cloud-based file systems and respond to internal requests for data clarification. Occasionally, you'll assist with onboarding new team members, updating process checklists, or maintaining CRM entries.

You'll work independently but stay closely aligned with the team using tools like Slack, Zoom, Notion, and Trello. Clear written communication is essential, especially when summarizing updates or reporting on project progress.

Who Were Looking For

You have one to three years of experience in data entry, administrative work, or operations coordination. You are comfortable using Excel and Google Sheets and can handle formulas without stress. You are highly organized, detail-oriented, and able to manage your time effectively to meet weekly deadlines.

You have a quiet workspace, a reliable laptop or desktop, and a stable internet connection. You thrive in a remote environment and enjoy taking ownership of your tasks without constant direction.

Bonus Skills

Experience with databases or CRMs such as Salesforce, HubSpot, or Airtable.

Knowledge of privacy regulations like HIPAA or PIPEDA.

Bilingual skills, especially French-English for Canadian applicants.

Experience collaborating remotely across multiple time zones.

Perks and Benefits

Fully remote with flexible daytime scheduling (must overlap core hours with EST)

Contract-to-hire potential after 90 days based on performance

Paid online training modules and access to a documentation toolkit

Tech reimbursement after 30 days

Performance-based quarterly bonus opportunities

Minimal meetings and no micromanagement

Clear growth path into quality assurance, data analyst assistant, or team lead roles

Why You Might Love This Role

You know how to stay organized and get work done without someone checking in every hour. You value your time, want to be paid fairly, and prefer a quiet, efficient work environment. If you are based in the U.S. or Canada, comfortable with spreadsheets, and looking for solid mid-level remote work, this role will suit you perfectly.