Remote Customer Service Guide
VirtualVocationsBrooklyn, New York, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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job_description.job_card.job_description
A company is looking for a Customer Service Guide - Remote.
Key Responsibilities
Handle client and member calls with accuracy and follow-through
Provide excellent customer service and answer inquiries regarding claims and coverage
Maintain thorough documentation and professionalism during interactions
Required Qualifications
At least 2 years of experience in a healthcare contact center
3+ years of overall customer service experience
Preferred Associate or Bachelor's degree or recent work toward a degree
Experience with multiple customer service channels (calls, chat, text, email)
Tech-savvy with the ability to learn quickly across various systems
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Customer Service Remote • Brooklyn, New York, United States
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