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Receptionist & Program Aide

Receptionist & Program Aide

Salvation Army Southern TerritoryMidland, TX, US
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Job Title

Job Location : TX-Midland Social Services n Shelter - Midland, TX

Position Type : Full Time Regular

Education Level : High School Diploma / GED

Salary Range : $15.00 Hourly

Travel Percentage : None

Job Shift : Day

Job Category : Admin Support

Description

Schedule / Hours : Varies / 40

This Position Is Responsible For :

Provides general program and information about the Corps operations and services; receives and receipts deliveries and donations; greets and announces visitors and clients; provides administrative assistance for the Social Services, Food Pantry and Christmas Season Programs; assists children's activities at an after school program; performs routine clerical work such as typing and filing; assists with transporting passengers in a Salvation Army vehicle.

Key Responsibilities :

  • Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
  • Telephones others to communicate messages; records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and / or E-mail.
  • Receives, greets and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army; ensures that visitors and clients have signed in.
  • Receives and processes donated items; obtains food items for the kitchen as needed; obtains food from storage as needed; maintains inventory records of the same.
  • Inputs client information into database accurately and in accordance with established timelines and procedures.
  • Performs other administrative duties as requested.
  • Assists Program Coordinator during the Christmas Season with all aspects of the Angel Tree distribution program.
  • Provides administrative support for the Angel Tree program; assists in registering clients; makes additional copies of needed paperwork; answers general questions regarding the program.
  • Transport Kettle workers to and from various locations as required.

Physical Requirements and Working Conditions :

  • Ability to meet attendance requirements.
  • Ability to read, write and communicate the English language effectively.
  • Ability to operate a telephone and / or switchboard.
  • Ability to sort documents alphabetically and numerically.
  • Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
  • Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (up to 25 lbs.) occasionally.

    • Employee Benefits : Full-Time Position

  • Health, Dental and Vision Insurance
  • Paid Time Off and Holiday Pay
  • Life Insurance
  • 403B Plan

    • Qualifications

    Education and Experience :

  • High school diploma or G.E.D. AND
  • Prior experience working with the public performing customer service or receptionist responsibilities, OR
  • Any equivalent combination of training and experience which provides the necessary knowledge, skills and abilities.

    • Certifications :

  • Valid State Drivers License (Preferred)

    • Equal Opportunity Employer : Veterans | Disabled

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    Program Aide • Midland, TX, US

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