SUMMARY
The Delicatessen Shift Supervisor's responsibilities are t o assist the Delicatessen Manager with running a profitable department including but not limited to ensuring customer service standards are being met, presentations are at expected levels, and safe food handling procedures are being followed while fostering a Niemann Harvest Market culture
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensures absolute customer satisfaction
- Learns and uses the three E's : Engagement, Educate, Empowerment
- Food preparation
- Knows use, and taste of products offered
- Quality assurance checks of department
- Proper handling and rotation of product
- Day to day operational procedures to ensure stock level, inventory, and cleanliness
- Promotes sales
- Processes product through POS system
- Handles various tenders, cash, checks, credit / debit / gift cards and coupons
- Promotes and supports established programs
- Teaches, trains, and develops other Associates
- Assists in supervising and motivating the Deli team
- Follows all Health Code guidelines
- Works within company programs, policies and procedures.
- Follows all safety policies and procedures
- Other duties as assigned
KEY ATTRIBUTES
Passion / purposeFoodie / farmerThirst for knowledge / curious / inquisitivePeople enthusiast / outgoingGenuineGood communicator / desire to shareTrendy / funHonestTechieskillsability to prioritize and multi taskOrientedto work in a fast paced environmentsolving skillsEnergy LevelSUPERVISORY RESPONSIBILITIES
Assists with supervising Associates in the Deli Department in the absence of the Deli Manager.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.EDUCATION and / or EXPERIENCE
High school diploma or general education degree (GED)One to three months related experience and / or trainingEquivalent combination of education and experience.LANGUAGE SKILLS
Read and comprehend simple instructions, short correspondence, and memos.Write simple correspondence.Effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.MATHEMATICAL SKILLS
Basic addition, subtraction, division, multiplication, division fractions and weights.CERTIFICATES, LICENSES, REGISTRATIONS
Food Handler's Certification as required by State law provided at store levelRECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heelHairnets / HatsSafety CutterUniform per store policyPallet jackLadderStepladderAssociates may be required to use standard deli equipment including, but not limited too Knives
o Slicers
o Ovens
o Rotisseries
PHYSICAL DEMANDS
Regularly (Over 2 / 3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersTaste and smellLift and / or move up to 10 poundsFrequently (Between 1 / 3 to 2 / 3 of the time)
Stoop, kneel, crouch or crawlLift and / or move up to 50 poundsOccasionally (Less than 1 / 3 of the time)
SitClimb or balanceLift and / or move up to 100 poundsVision
CloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perceptionWORK ENVIRONMENT
RegularlyMoving mechanical partsFumes or airborne particlesFrequentlyExtreme heatOccasionallyWet and / or humid conditionsToxic or caustic chemicalsExtreme coldRisk of electrical shockVibrationNOISE LEVEL
RegularlyModeratePAY RANGE (depends on industry experience)
$17 up to $20 / hour (IL Locations Only)
BENEFITS (eligibility based on full-time / part-time status)
Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance ProgramNiemann Foods Management retains the discretion to add to or change the position requirements at any time.Position requirements may vary by store locationPIa74f803e1096-30511-38680398