Technical Operator - Dallas

Hey there!

We're Fever, the world's leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

ABOUT THE ROLE

The Experience Technical Operator role is pivotal to the successful delivery of our experiences in Dallas. You will be the main point of contact for the technical production of the experience, always ensuring world class delivery and exceptional customer service.

Based in Dallas, the Experience Technical Lead will report directly to the General Manager as well as the Fever team and production partners.

The Technical Operator will manage the technical operations of the experience, ensuring the experience and its programs run smoothly and that any troubleshooting is taken care of in a prompt and professional manner, according to procedures set out by the Global Team and Production Partners. We're looking for someone who is level-headed and a quick learner, who can roll their sleeves up and dive into learning the experience's inner workings and support management with technical knowledge to make the experience the best it can be for our guests and staff.

LOCATION AND ESTIMATED START DATE :

April 2025 & Dallas (Texas)

GENERAL RESPONSIBILITIES :

• Develop a thorough knowledge of experience equipment and proprietary programs and systems, in order to operate, make technical decisions and troubleshooting
• Ensure all experience programs and systems are checked and prepared for each day of operations
• Operate experience programs and systems throughout each day's sessions
• Monitor participants to ensure their safety and best guest experience
• Ensure all programs and systems are properly shut down at the end of each day of operations
• Deal with any emergency repairs and fixes to equipment and coordinate / communicate with management and proper teams when necessary
• Maintain a safe working environment at all times, by adhering to all established safety policies and procedures, rules and regulations; participate in all required safety classes.

SKILLS & REQUIREMENTS :

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us : Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice