Customer 360 / Informatica MDM Lead

Customer 360 / Informatica MDM Lead

Key Responsibilities of an Informatica Customer 360 / MDM Lead :

1. Develop and implement MDM solutions using Informatica Customer 360, including data modeling, hierarchies, and customer profiles.

2. Design and implement data pipelines using ETL tools like Informatica PowerCenter or IICS to integrate data from various sources into the MDM hub.

3. Implement data quality rules, data governance policies, and ensure data consistency across the enterprise.

4. Manage the lifecycle of customer data, including creation, maintenance, and deletion, ensuring accuracy and integrity.

5. Address critical production data issues, troubleshoot problems, and maintain the MDM system to ensure optimal performance.

6. Monitor and optimize the performance of Customer 360 processes and workflows.

Required Skills :

Extensive experience with Informatica MDM : 9+ years of experience in Informatica Customer 360 Cloud solutions, with a strong preference for cloud experience.

Strong understanding of MDM concepts : Deep understanding of master data management principles, data integration, data quality, and data governance.

Proficiency in data modeling and database design : Experience with data modeling, database design, and SQL.

ETL and data integration experience : Familiarity with ETL tools like Informatica PowerCenter or IICS and experience with data integration workflows.

Excellent problem-solving and communication skills : Ability to analyze problems, identify solutions, and communicate effectively with both technical and non-technical audiences.

Familiarity with cloud platforms : Experience with cloud platforms like AWS, Azure, or Google Cloud Platform is a plus.

Relevant certifications : Informatica MDM certifications are a plus.