A company is looking for an Event and Change Management Specialist to manage planned maintenance activities and minimize customer impact during network changes.
Key Responsibilities
Manage planned maintenance activities and create vendor maintenance schedules
Respond to and resolve network maintenance inquiries from customers
Ensure timely communication with customers regarding maintenance impacts and updates
Required Qualifications and Education
Bachelor's degree in Business, Marketing, or a related field
7+ years of relevant experience in telecom change and event management
Strong project management skills with experience managing operational projects
Proficient in Microsoft Office applications
Subject Matter Expert on Change and Event Management in telecom
Change Management Specialist • Kissimmee, Florida, United States