Organizational Change Management (OCM) Program Manager

Organizational Change Management (OCM) Program Manager

As a Washington Technology Solutions (WaTech) employee, you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians. Through teamwork, partnership, and collaboration WaTech works to transform public service through a connected government.

The Organizational Change Management (OCM) Program Manager is part of OCM program within WaTech's Strategy and Management Division (SMD) Division. The OCM Program operates as a distinct but integral function within the division, ensuring change management principles are embedded across projects, initiatives, and organizational strategies This position reports to the Assistant Director for Enterprise Strategy & Oversight.

As the OCM Program Manager, serves as a strategic advisor to executive leadership, legislative partners, and cross-agency teams, offering data-informed insights to guide change strategies and ensure alignment with statewide and agency IT goals. This role empowers leadership, project teams, and staff to embrace change, enabling long-term sustainability and improved service delivery statewide.

Some of what to expect in this role :

• Develop, implement, and provide oversight for WaTech's agency-wide Organizational Change Management (OCM) strategy and OCM governance framework.
• Advise executive leadership, project sponsors, and governance committees on OCM strategies to align change initiatives with agency and statewide strategic goals.
• Develop, refine, and maintain OCM governance structures, policies, and standards.
• Oversee the development and performance of the OCM team, ensuring alignment with strategic goals and operational priorities. Provide direct supervision, coaching, and professional development support to assigned OCM staff.
• Develop and implement performance metrics and reporting mechanisms to measure and evaluate the effectiveness of OCM programs and initiatives.
• Develop and implement change management plans and deliverables for projects within the change management framework. Partner with leaders, managers, and staff to provide change management support based on assessments of organizational readiness, change impact, and agency response, including resistance.
• Collaborate with project managers and technical leads to ensure OCM activities are appropriately planned, integrated, and tracked within project plans, including key milestones, readiness assessments, communication deliverables, and training schedules.
• Provide oversight to ensure alignment between project objectives and OCM strategies, intervening as needed to address gaps or misalignment.
• Design, develop, and maintain standardized OCM tools, templates, and operational frameworks.
• Facilitate open dialogue and transparent communication channels to address concerns, reduce resistance, and build trust.
• Foster a culture of continuous improvement and learning across teams and interested parties engaged in change initiatives.

Here's what we're looking for :

Preference may be granted to applicants with the following :

Telework :

This position is approved for teleworking. However, the incumbent is expected to be onsite in our Olympia, Washington office several days per month, or as needed to attend in person meetings and team building.

We value diversity and different perspectives :

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity.

What WaTech offers :

As an employee of WaTech, you'll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.

While WaTech is headquartered in Olympia, Washington, which is near some of the country's most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here, please visit our website.

How to apply :

Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. You may need to create a profile and account in Washington state's automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.

To be considered for this position you will need to :

Note : Applications without the requested information identified above or containing supplemental question responses with comments such as "see resume" may lead to your application being disqualified from consideration. By submitting your materials, you affirm that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.)

Conditions of employment :

This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position and is a continued condition of employment.

Recruitment process :

First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions. There may be an assignment as a part of the interview process.

Contact us :

For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Recruitment@watech.wa.gov

Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov. Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-8