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Fulfillment & Delivery Team Member
Fulfillment & Delivery Team MemberJoe Van Gogh Inc • Hillsborough, NC, US
Fulfillment & Delivery Team Member

Fulfillment & Delivery Team Member

Joe Van Gogh Inc • Hillsborough, NC, US
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Job Description

Job Description

Job Purpose Summary :

The Fulfillment and Delivery Team Member works with our production team to fulfill

orders for private label accounts, deliver orders, and maintain our roasting facility.

Reports To : Production Manager

Status : Full Time

Fulfillment

Complete private label fulfillment tasks quickly and accurately, including

filling / labeling boxes with different private label coffee products.

  • Receive direction easily from Fulfillment Specialist to meet the requirements of a

dynamic workplace.

  • Communicate with Fulfillment Specialist, Production Manager, and production

    • team to avoid mistakes and to work as efficiently as possible.

  • Develop and demonstrate expertise with all aspects of private label order

    • fulfillment.

    Delivery

  • Demonstrate knowledge of delivery route and plan ahead for deliveries.
  • Consistently confirm coffee orders with the invoice before delivering orders.
  • When applicable, suggest changes to delivery routes to maximize efficiency.
  • Demonstrate familiarity with wholesale customers and their delivery schedules.

    • Product Knowledge & Teamwork

  • Participate in coffee production tasks after deliveries, including bagging coffee,

    • mixing blends, and keeping daily coffee inventory.

  • Perform daily cleaning tasks to ensure a clean workspace and prepare for the

    • next day’s tasks.

  • Develop knowledge of each coffee that Joe Van Gogh roasts and sells.
  • Support production team through open communication at all times.
  • When absent, plan to ensure responsibilities are delegated fairly to other staff

    • members.

    Job Requirements

  • Excellent communication and teamwork.
  • Strong self-motivation and ability to work independently.
  • Ability to prioritize and manage time.
  • Ability to work with spreadsheets and web-based platforms.
  • Ability to work occasional nights and weekends.
  • Ability to work on call.
  • Criminal background check as required by JVG’s institutional partners.
  • A valid NC Driver’s license.
  • Prolonged, frequent ingestion of coffee and tea.
  • Prolonged periods of constant repetitive motion.
  • Prolonged periods of time on feet.
  • Ability to lift 50+ pounds.
  • Please note this position prohibits the wearing of perfumes, colognes, or fragrances.
  • All Joe Van Gogh, Inc. employees are subject to a 90-Day Probationary Period.
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    Team Member • Hillsborough, NC, US

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