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Patient Activation Administrative Specialist

Patient Activation Administrative Specialist

Careers Integrated Resources IncSun City, AZ, US
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Job Title : Patient Activation Administrative Specialist

Location : Sun City, AZ 85351

Duration : +3 months (possible extension)

Shift time : DAYS - 8HR; Monday - Friday

Job Description :

  • The Patient Activation Administrative Specialist is a front line team member responsible for welcoming patients as they arrive at the clinic and ensuring they are fully onboarded with the Client’s digital health tools.
  • This role is important to enhancing the patient experience by ensuring all patients are activated and educated on their health tools.
  • As the first point of contact in the lobby, the Patient Activation Administrative Specialist plays a key role in building trust and offering support to patients who need assistance in activating.

What you’ll likely work on :

  • Patient Greeting and Onboarding : Serve as the first point of contact in the lobby, welcoming patients and ensuring a positive first impression.
  • App Activation Support : Check each patient’s activation status and assist with setup and troubleshooting as needed.
  • Patient Education : Explain app features and benefits, and answer questions to encourage confident usage.
  • Coordination and Escalation : Collaborate with clinic staff and escalate technical issues to the appropriate support teams.
  • Tracking and Feedback : Document activation progress and share patient feedback to help improve digital engagement efforts.
  • These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.
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    Administrative Specialist • Sun City, AZ, US

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