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Service Administrator
Service AdministratorEMCOR Group • Jacksonville, FL, US
Service Administrator

Service Administrator

EMCOR Group • Jacksonville, FL, US
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Service Administrator

The Service Administrator reports directly to the Service Manager. The Service Admin will also work with all of our Trades Professionals to provide service coordination and support.

Position Requirements :

  • High school diploma.
  • Excellent communication skills.
  • Ability to maintain a high level of trust and confidentiality with sensitive items.
  • Positive attitude and the ability to work with and learn from others.
  • Computer skills to include : word processing and spreadsheet applications.
  • Interpersonal skills to effectively communicate with both internal and external clients.
  • Skilled in organizing and establishing priorities.
  • Excellent attention to detail.
  • Ability to work independently.
  • Ability to handle multiple tasks and prioritize workload accordingly.

Benefits :

  • Medical, Dental, and Prescription Drug Insurance (100% of the premium covered by Miller Electric...yep, seriously)
  • 401k retirement and matching
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Short & Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Vacation & Holidays
  • Tuition Reimbursement Program
  • Wellness Program
  • Miller Electric Company is an Equal Opportunity employer - we believe that what is good for humans, will naturally be good for business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state, or local laws. Miller Electric Company will provide reasonable accommodation to applicants with disabilities where appropriate.

    Essential Duties & Responsibilities :

  • Answer Service Phone
  • Create, update, and invoice service tickets.
  • Process Timesheets for payroll weekly.
  • Coordinate and maintain the service schedule.
  • Process new hires and termination administrative tasks for the field techs.
  • Assist in collecting outstanding invoices
  • Provide a professionally maintained office environment.
  • Additional administrative duties as needed.
  • Qualifications that are a plus :

  • Knowledge of service work.
  • Experience in managing client issues.
  • Knowledge of customer service.
  • Bookkeeping / Accounting experience.
  • Equal Opportunity Employer

    As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer / Veterans / Disabled

    Notice to Prospective Employees

    Notice to prospective employees : There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process it is probably fraudulent.

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    Service Administrator • Jacksonville, FL, US

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