Systems Analyst

Scope of Services

It is the intent of this document to outline a general description of the Scope of Services, the extent of services required, the relationship of this Scope of Services to other work, and the agencies or other parties that will interact with the Supplier. The contents of this document are considered representative of the Scope of Services but are by no means conclusive.

• Install and configure Cognos Analytics environment on new servers, including upgrading from version 11.1 to version 12.0 or a later version as recommended. The environments include a QA environment, which is currently a single server, and a production environment, which is currently on three servers.
• Configure Cognos Analytics servers post installation. Tasks include migrating content such as framework models, reporting packages, and users for all environments, setting up SSL and SAML, and completing all relevant setups required for Cognos Framework Manager installation.
• Identify and document tasks necessary to perform the needed work. Provide install and configuration process documentation. Offer post-upgrade support through the first system patching period to ensure functionality beyond the initial implementation.

Work Environment