Retail Store Assistant Manager

Retail Store Assistant Manager

Assistant Manager

The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring an excellent customer experience, driving sales, and fostering a positive and productive work environment. This role helps lead, coach, and develop team members while upholding company values of being positive towards people and pets, eager to learn, team-oriented, and accountable.

Essential Duties & Responsibilities

• Assist in supervising and directing staff to meet sales, service, and operational goals.
• Provide coaching, training, and feedback to employees to support growth and performance.
• Ensure high standards of customer service and resolve escalated customer concerns.
• Help manage inventory, merchandising, and product displays to maximize sales opportunities.
• Monitor loss prevention practices and maintain store safety and security standards.
• Support scheduling, timekeeping, and daily task assignments to ensure smooth operations.
• Act as manager-on-duty in the absence of the Store Manager, making key decisions as needed.
• Contribute to a positive workplace culture that encourages teamwork and accountability.
• Assist with retention of employees.
• Ensure compliance with company policies, procedures, and operational standards.

Qualifications

Work Environment

This position requires a hands-on presence in the store, frequent interaction with customers and employees, and occasional evenings, weekends, and holidays as needed.

Compensation details : 18-22

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