Dev Ops Hosting Manager

Mayvue is seeking an experienced Dev Ops Hosting Manager.

We are in a unique position :

• combining the energy of a high growth culture with the stability of experienced professionals managing a steady stream of business.
• If you’re looking for a role with unlimited potential and real impact, Mayvue is the place to grow.
• This position is 100% remote with Mayvue's office in Pittsburgh, PA.
• Role Overview Will lead the cloud platform, environments, and reliability practices across Mayvue’s portfolio.
• You’ll own uptime, performance, deployment safety, and cost efficiency for customer facing systems while guiding a small team of cloud / DevOps engineers.
• You’ll partner closely with Security, Product, and Delivery to ensure SOC 2 aligned controls, disciplined change management, DevSecOps integration, and transparent status communications to our clients.
• What you will do Platform Reliability & Operations Own SLOs / SLAs for availability, latency, and error budgets across environments.
• Implement SRE practices including capacity planning, resiliency engineering, and chaos testing.
• Maintain environment strategy (dev / test / stage / prod, client ‑ specific sandboxes) and access boundaries.
• Cloud Hosting & Infrastructure Lead architecture for secure, scalable hosting (AWS preferred).
• Standardize infrastructure with IaC (Terraform, CloudFormation, or Pulumi).
• Manage YAML configurations, Kubernetes manifests, and service networking (TLS, DNS, gateways).
• Familiarity with .NET Core and Windows Services hosting.
• CI / CD & Release Engineering Own build and deploy pipelines (Jenkins, GitHub Actions, Octopus Deploy).
• Enforce change control, artifact signing, rollback playbooks, and release approvals.
• Champion trunk based development and automated testing gates.
• Security & Compliance Champion DevSecOps practices integrated into SDLC.
• Maintain SOC 2 aligned controls for access, vulnerability management, and logging.
• Partner with Security on patching SLAs, secrets hygiene, and incident drills.
• Observability & Incident Management Implement monitoring, logging, and tracing with CloudWatch, Prometheus, ELK / Opensearch, or Datadog.
• Run on call rotations, escalation paths, and blameless post ‑ incident reviews.
• Cost & Capacity Management Forecast capacity, optimize resources, and use reserved instances / savings plans.
• Track cost allocation by product / client and drive cost efficiency.
• Business Continuity Own backup / restore, DR strategy (RTO / RPO), and routine failover tests.
• Document architecture diagrams, runbooks, and recovery procedures.
• Team Leadership Hire, mentor, and performance ‑ manage a small DevOps / Cloud team.
• Promote knowledge sharing, IaC standards, and PR quality reviews.
• Customer & Stakeholder Collaboration Support enterprise client security reviews and hosting due diligence.
• Coordinate maintenance windows, change notifications, and service status updates.
• What you will bring 7+ years in DevOps / SRE / Cloud roles, with 2+ years leading a team.
• Expertise in AWS (or Azure / GCP with strong AWS ramp ‑ up), containers (Docker, Kubernetes, ECS).
• Infrastructure as Code (Terraform, CloudFormation, Pulumi).
• CI / CD tooling (Jenkins, GitHub Actions, Octopus Deploy).
• Observability stacks (Prometheus / Grafana, CloudWatch, ELK / Opensearch, Datadog).

Security mindset :