Patient Services Representative

A company is looking for a Patient Services Representative I - Remote - Nationwide.

Key Responsibilities

Receives and resolves patient / client calls professionally

Reviews accounts to take appropriate actions regarding insurance and billing

Updates patient accounts and performs pre-verifications for claims eligibility

Required Qualifications

High school diploma or equivalent required

Minimum of two years of experience in a healthcare or insurance-related field

Previous call center experience is highly desirable

Fluency in Spanish, both oral and written, is a plus

Knowledge of medical terminology and insurance concepts preferred