Relationship Banker

Relationship Banker

What We Can Offer You :

Career growth promotional opportunities

Incentive program based on performance

Paid time off (PTO)

Paid holidays for full-time / part-time employees

Health, dental, vision, 401k match, and life insurance

Employee assistance program

Tuition assistance program (full-time)

Financial coaching and benefit guidance

Floating cultural holiday

Family-focused benefits (paid parental leave, adoption assistance, infertility services)

Retirement plan

Employee stock purchase plan

The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer-centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas.

This position will support Banking Centers within the District. May require working occasional Saturdays.

Position Responsibilities :

Marketing Activities :

• Execute the proactive marketing activities for the attraction, retention, and expansion of customers.
• Complete assigned daily planning activities.
• Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
• Act as a digital ambassador to transition customers to digital solutions.
• Initiate quality financial wellness conversations to add value to customers relationships.
• Support consumer portfolio management efforts to retain, expand, and increase the number of portfolio customers in the banking center.
• Assist in community awareness events to increase bank outreach and foster new business relationships.
• Effective utilization of converge for customer relationship management.

Operational Risk :

Customer Experience Management :

Partnership :