Payroll Representative-1

Job Title : Payroll Processing Specialist

The purpose of this role is to guide the effective delivery and implementation of payroll processing for North America by supporting the timely, accurate and efficient payroll file processing, payments, garnishments, LOAs, responses to questions and all other payroll transaction processes in compliance with applicable laws and regulations. You will support the post payroll confirmation processes, reconciliations, and other specialized payroll activities.

Location : Sun Prairie, Wisconsin

Work Arrangement : Hybrid (2-3 days in the office)

The salary range for this role is between $29.75 / hour and $44.50 / hour depending on experience.

Your New Role

Partner with payroll vendors to process bi-weekly payroll and system changes by following procedures to ensure data is timely, accurate, complete and meets business, legal and regulatory requirements

Ensure employee data changes such as new hires, terminations, direct deposits and tax elections are complete and accurate for payroll processing; audit for accuracy

Administer pay and deduction related inputs including interfaces and file feeds in partnership with payroll vendors

Ensure all time entry is accurate and complete, and related approvals are maintained for payroll processing

Review audit reports for completeness and accuracy, resolving errors as needed

Create and maintain reports by preparing information for dissemination and / or for review by supervisors as needed. Analyze for data integrity to identify discrepancies, research root causes and develop solutions

Assists with General Ledger and variance research / reconciliation.

Assist team with preparing and providing information for audits

Provide personalized and quality customer service by researching employee inquiries and providing resolution in an accurate, timely, thorough, helpful and respectful way

Resolve problems by assessing need for escalation of issues and influence positive change by analyzing employee inquiries and effectively communicating with internal customers

Streamline process flow and increase productivity by helping assign resources, identifying need for change and implementing solutions to continuously improve

Required Education

Associate's Degree or equivalent combination of education and work experience

Required Experience

4 years relevant experience

Preferred Competencies / Skills

Effective interpersonal, verbal, and written communication. Build effective relationships

Microsoft Office Suite with strong Excel skills

Current federal, state and local tax knowledge and employee tax set-up requirements by state

Basic General Ledger knowledge and ability to research variances

Payroll procedures and timekeeping

Ability to audit all payroll items, identify and lead on resolutions

Demonstrated technical aptitude to understand data flow and system interaction

Utilize effective research and investigative techniques

Accurate data entry as needed

Conflict resolution and problem resolution

Maintain attention to detail

Seek and value diverse perspectives

Adapt and be flexible in a complex, changing environment

Deliver quality customer service and anticipate and respond to customer needs

Quickly change direction when working on multiple projects or issues

Manage and prioritize competing responsibilities concurrently and effectively

Guide oneself with little supervision and depend on oneself to get things done

Demonstrated ability to work independently and as a team member

Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow

Adapt and be flexible in a complex, changing environment

Preferred Experience

Payroll processing in a multi-state environment with all local taxes

Some General ledger knowledge

Experience with SAP (ADP Globalview) Payroll systems preferred but not required

Preferred Licenses / Certifications

Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)

Preferred Knowledge

HR industry trends, standards and best practices

Current federal, state, labor, employment and tax laws

Garnishments, LOAs and multi-state processing

Payroll procedures and timekeeping

Compensation Package :

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits :

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to :

• Hybrid Working a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here.