Client Services Coordinator

Davis Ice Cream GeorgiaKnoxville, TN, US

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Job Description

Job Title : Client Services Coordinator

Company : Davis Ice Cream Georgia, LLC

Location : Knoxville, TN

Pay : $16–$17 per hour (based on experience)

Schedule : 25–30 hours per week, with the possibility of additional hours in the future

About Davis Ice Cream Georgia

Davis Ice Cream is a family-oriented company dedicated to providing quality products and excellent service to our customers. We are looking for a reliable and outgoing Client Services Coordinator to support our Knoxville office. This position is a great opportunity for someone who enjoys working with people, staying organized, and contributing to a supportive team environment.

What We Offer

Hourly pay of $16–$17, based on experience
Part-time schedule of 25–30 hours per week, with potential for growth
Friendly, team-focused work environment
Opportunity to gain valuable experience in customer service and office administration

Responsibilities

Answer and direct incoming phone calls in a professional manner

Enter customer orders into the computer system accurately

Reconcile daily sales reports with payments received

Create and manage customer accounts

Set up customers in the Web Order Program

Assist with Accounts Receivable (A / R) collections

Pull quarterly reports for rebates and billbacks

Maintain and update customer account information

Perform other general office and administrative duties as assigned

Qualifications

Strong communication and customer service skills

Proficiency with Microsoft Excel and ability to learn new systems quickly

Basic computer proficiency and strong data-entry accuracy

High attention to detail and strong organizational skills

Ability to multitask and work efficiently in a busy office environment

Previous office, clerical, or accounting experience is a plus but not required

Dependable, flexible, and motivated to learn

How to Apply

If you are organized, motivated, and ready to grow with a supportive company, we encourage you to apply today and join the Davis Ice Cream team.

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Client Service Coordinator • Knoxville, TN, US