Senior Director, Head of Integrated Clinical System Support

Overview

Senior Director, Head Integrated Clinical System Support

As Senior Director, Head of Integrated System Support, you will shape the future of Global Clinical Operations by leading a team of 40+ experts and overseeing a landscape of 100+ mission-critical clinical systems. This executive role is your opportunity to drive operational excellence, maintain a compliant, effective and end-user friendly system landscape, and empower clinical study teams worldwide to deliver their studies efficiently and compliantly.

This role is ideal for a senior leader who excels in operational leadership, compliance, and stakeholder support within complex clinical environments.

Key Responsibilities

Strategy

• Lead the strategic vision for a global team of 40+ experts, accountable for a landscape of 100+ clinical systems supporting seamless clinical study delivery.
• Design and implement a forward-thinking roadmap, including optimal outsourcing and partnership models, in collaboration with Technology and Innovation Leads, as well as Development Tech.
• Align support services with evolving technology and business needs, proactively advising on system landscape gaps, consolidation opportunities, and decommissioning strategies.
• Forecast changes in user demand and data volumes, ensuring scalable system and support capacity.

Compliance

End-user Support

Administrative Operations

Leadership and Team Management

Why You?

Basic Qualifications

Preferred Qualifications

LI-GSK

Hybrid

Why GSK?

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas : respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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