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Patient Biller

Patient Biller

Aya HealthcareExcelsior Springs, MO, US
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Payment Poster

The Payment Poster will be responsible for timely and accurate posting of patient, insurance and third-party administrator payments to patients account in a timely and accurate manner. The Payment Poster will report directly to the Billing Manager and will collaborate closely with Accounting and Revenue Cycle team members.

Responsibilities :

  • Maintain Deposit Log on a daily and monthly basis
  • Apply all insurance payments both electronically and manually with 98% accuracy in multiple billing systems.
  • Identify payment inaccuracies and track down missing payment info from insurance carriers and ESH Billing clients.
  • Ability to critically think and look at a patient's entire payment history and notice if a particular payment is inconsistent with prior payments or is inaccurate.
  • Use insurance payer portals to locate payments / EOBs.
  • Verifies all payment activity completed to ensure 100% accuracy.
  • Reports problems encountered immediately including unreadable data and unacceptable data to appropriate individual.
  • Properly communicate and document payment denials in the practice management system and to the Billing Manager.
  • Verify all EFT deposits and scanned checks have been posted daily.
  • Reconcile posted payment batches daily and submit to Billing Manager once completed.
  • Ability to communicate professionally with clients, patients and other departments to resolve payment issues.
  • Create / transmit monthly invoices for clients
  • Work and maintain insurance credit balances at or below 5%.
  • Work and maintain self-pay credit balances
  • Transfer credits between encounters and billing systems as needed to resolve patient accounts.
  • Maintain ability to multi-task, prioritize appropriately, and work well both individually and as part of the team
  • Perform various clerical and typing duties
  • Perform other related duties as assigned

Minimum Qualifications :

  • 2-3 years of hospital-based insurance payment posting including a strong understanding of healthcare payer systems, such as Medicare, Medicaid, and commercial insurers.
  • Familiarity with HIPAA, coding guidelines, and other healthcare regulatory requirements.
  • Detail-oriented with a strong focus on accuracy and compliance.
  • 3+ years' experience with medical billing software (ESH currently uses Cerner / Oracle), preferred
  • 1+ years' experience working in a critical access hospital or rural healthcare setting preferred.
  • 2+ years' experience with both inpatient and outpatient claims processes preferred.
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    Biller • Excelsior Springs, MO, US