Senior Manager of DevOps Engineering, Core Services & Enablement

Senior Manager of DevOps Engineering, Core Services & Enablement

Base pay range

$150,400.00 / yr - $204,100.00 / yr

As a Senior Software Engineering Manager leading Core Services and DevOps enablement capabilities, you will lead a team of engineers with a core mission to ensure rapid development of cutting edge technologies including AI. You will own the platform from end-to-end with a passion for operational excellence. You will drive the implementation of robust modern development practices and articulate what is necessary for the services you own to achieve stated operational goals (e.g. four 9s). Your leadership will be instrumental in advancing automation, improving system reliability, and safeguarding customer trust. You must be a proactive, results-driven leader who thrives in dynamic environments. You bring a security-first mindset, a passion for continuous improvement, and the ability to mentor and inspire high-performing teams.

What You'll Do

• Build and lead a high-performing team focused on delivering cutting-edge core service technology across cloud and hybrid environments while leveraging AI capabilities.
• Oversee the end-to-end development lifecycle, ensuring timely deployment of features and enhancements across all components.
• Establish and enforce security baselines and compliance standards, integrating them into CI / CD pipelines and infrastructure as code.
• Monitor and analyze vulnerability metrics and ensure comprehensive Continuous Monitoring for compliance KPIs to drive continuous improvement, risk reduction, and operational excellence.
• Collaborate with App Eng / IECO orgs including Monitoring, Security, Risk, and Compliance teams to align on threat intelligence, audit requirements, and remediation strategies.
• Lead incident response efforts related to operational issues to ensure rapid response and resolution.
• Drive automation initiatives to streamline development, monitoring, and service stability.
• Provide technical leadership in the embedding of AI capabilities throughout the development lifecycle.
• Partner with Product Management and Application Engineering to align service offerings with product roadmaps and business goals.
• Manage 24 / 7 operations, ensuring high availability, performance, and security of critical software enablement services.
• Create and maintain documentation for systems, processes and procedures to ensure knowledge sharing across teams.
• Stay updated on industry trends and emerging technologies.

What We'll Want You To Have

Benefits

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EEO notice : Blackbaud is an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by law.

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