District Manager
The District Manager is responsible for creating a culture that reflects the company values, increasing sales and profits through sound financial management and provides leadership, direction and support to the General Managers. The overall goal of the Multi-Unit Manager is to ensure successful operations of the restaurants in his / her portfolio.
Qualifications
- Restaurant industry experience
- Minimum 4 year degree
Essential Functions
Financial : Meets or exceeds budgeted sales and profits.Financial : Maximizes profits by controlling expenses within established budget guidelines.Financial : Identifies, evaluates and responds appropriately to labor efficiency problems.Financial : Monitors restaurant management and employee schedules.Financial : Identifies, evaluates and responds appropriately to cost of food efficiency problems.Operations : Ensure all restaurants meet or exceed Popeyes operations and quality standards.Operations : Provides counsel on improving operational performance.Operations : Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards.Operations : Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas, restrooms and the outside appearance of the restaurant.Guest Service : Responds immediately to guest complaints.Guest Service : Maintains & implements a strong commitment to guest satisfaction.Personnel : Recruiting, selecting, training, supervising, coaching, counseling, and when necessary, terminating restaurant management staff.Personnel : Develop managers by providing ongoing feedback and establishing performance expectations.Personnel : Creates and maintains plan for developing internal candidates for promotion.Training : Trains Manager in changes in company policy or procedures.Training : Aids Managers in identifying potential problems and develop solutions.Training : Ensures proper training of Manager Trainees and monitors effectiveness of training stores.People Development : Develops managerial and leadership abilities of restaurant management staff.People Development : Consistently and constantly reinforces company values.People Development : Conducts meetings with restaurant management team on a regular basis.People Development : Provides coaching and feedback on an on-going basis.Employee Relations : Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.Employee Relations : Coaches restaurant management for improved performance.Employee Relations : Works with restaurant management team to define potential issues / problems and assist the restaurant management team in building solutions.Administration : Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.Administration : Completes all required financial reports accurately.Administration : Responds to P&L statements and takes corrective action as necessary.Administration : Acts as liaison between the field and home office.