Talent.com
Customer Service Manager

Customer Service Manager

VirtualVocationsGreensboro, North Carolina, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Service Manager to lead the delivery functions of their Client Service Group.

Key Responsibilities

Track and problem-solve program deliverables, schedules, and milestones for rebate fulfillment and customer service delivery

Coordinate processing between application intake, processing, batching, incentive fulfillment, and follow-up

Analyze staffing needs and implement process improvements to meet department KPIs

Required Qualifications

4+ years of supervisory experience

3+ years of project / program management experience

2+ years of experience with call center technologies

Intermediate to advanced Microsoft Excel skills

Interest in sustainability and making a meaningful environmental impact

serp_jobs.job_alerts.create_a_job

Customer Service Manager • Greensboro, North Carolina, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Scaled Customer Success Manager

Scaled Customer Success Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Scaled Customer Success Manager.Key Responsibilities Design and deliver scalable customer success programs for a large portfolio of accounts Leverage AI and automation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Renewals Manager

Renewals Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Renewals Manager responsible for end-to-end renewal negotiations and enhancing customer experience. Key Responsibilities Provide end-to-end renewal negotiation and maint...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
PT Customer Service Leader

PT Customer Service Leader

Food LionWalnut Cove, NC, US
serp_jobs.job_card.full_time
Category / Area of Expertise : Retail Operations.Address : USA-NC-Walnut Cove-1072 N Main St Store Code : Store 01090 Front End (7218697). Food Lion has been providing an easy, fresh and affordable shopp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Program Manager, Customer Success

Program Manager, Customer Success

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Program Manager, Scaled Customer Success & Support.Key Responsibilities Build and lead the Scaled Tier 3 program, ensuring continuous evolution and effective management...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

CintasGraham, NC, US
serp_jobs.job_card.full_time
Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management. managing the overall performance of a team; provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Retail Service Manager

Customer Retail Service Manager

MichaelsGreensboro, NC, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Automotive Customer Service / Service BDR

Automotive Customer Service / Service BDR

Vann York Auto GroupHigh Point, NC, US
serp_jobs.job_card.full_time
Automotive Customer Service / Service BDR.Vann York Automotive Group is currently hiring for a Customer Service / Service BDR. This position works in a fast-paced atmosphere and is responsible for makin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Manager.Key Responsibilities Diagnose and resolve implementation issues across SDKs, APIs, and integrations Craft solutions by understanding custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Project Manager

Customer Service Project Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service - Large Programs Project Manager.Key Responsibilities Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Service Operations Lead

Customer Service Operations Lead

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Operations & Escalation Lead (Contractor).Key Responsibilities Oversee daily operations across service channels and ensure targets are met Act as the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Alliance Manager

Alliance Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Technology Service Distributor - Alliance Manager.Key Responsibilities Develop a regional / national partner strategy, manage focus partners, and recruit new partners to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager - Legal AI

Customer Success Manager - Legal AI

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager (Legal AI Solutions) - Courts.Key Responsibilities Engage with government executives to understand their goals and provide strategic guidance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Engineer

Customer Success Engineer

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Engineer for Strategic Accounts.Key Responsibilities Serve as the trusted technical advisor for strategic customers Lead customer visits, executive br...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Product Manager for Customer Data

Product Manager for Customer Data

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Product Manager - Customer Unification & Profile Management (REMOTE).Key Responsibilities Develop and execute a strategic roadmap for customer unification and profile m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Care Associate Manager

Customer Care Associate Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for an Associate Manager, Customer Care.Key Responsibilities Manage and mentor a team of Care Specialists to enhance their skills and performance Engage directly with custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Field Service Management Lead

Field Service Management Lead

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Functional Lead in Field Service Management.Key Responsibilities Lead solution design for FSM workstreams, ensuring alignment with client requirements and business goal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Service Manager

Customer Service Manager

Hobby LobbyGreensboro, NC, US
serp_jobs.job_card.full_time
Location : Greensboro, North Carolina.Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills. If you meet these requirements and are interested in being ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
FT Customer Service Leader

FT Customer Service Leader

Food LionHigh Point, NC, US
serp_jobs.job_card.full_time
Category / Area of Expertise : Retail Operations.Address : USA-NC-High Point-N Centennial And Lexington Store Code : Store 00540. Front End (7211973) Food Lion has been providing an easy, fresh and affor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Manager

Contact Center Manager

VirtualVocationsGreensboro, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Contact Center Manager with Security Clearance.Key Responsibilities Supervise and support a team of 100 Contact Center Agents and 5 Senior Agents Provide coaching, men...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
FT Manager Customer Service (H)

FT Manager Customer Service (H)

Food LionThomasville, NC, US
serp_jobs.job_card.full_time
Category / Area of Expertise : Retail Operations.Address : USA-NC-Thomasville-902 W Cooksey Dr Store Code : Store 02673 Front End. Food Lion has been providing an easy, fresh and affordable shopping expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days