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Restaurant General Manager (Chicago Heights)

Restaurant General Manager (Chicago Heights)

Taco BellChicago Heights, IL, United States
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Restaurant General Manager

As Restaurant General Manager at Team Lyders, you will manage one of our restaurants within our brand standards and policies. Your role will ensure customer satisfaction, profit maximization, and a vibrant, motivated team. This hands-on leadership position offers the opportunity to set the tone for success while coaching and mentoring your team to achieve operational excellence.

Team Lyders proudly operates over 200 Taco Bell locations across Michigan, Iowa, Indiana, Wisconsin, and Illinois. We are committed to delivering exceptional customer experiences, fostering a positive work culture, and empowering our team members to grow and succeed. Through strong leadership and operational excellence, we strive to make a lasting impact in every community we serve.

The Day-to-Day

Build People Capability

  • Lead with purpose, resolve conflicts, and drive results through others.
  • Recruit and train top-tier talent to deliver outstanding customer experiences.
  • Develop a robust bench of Managers and Team Members ready for growth.
  • Provide clear direction, mentorship, and performance feedback for all team members.
  • Be a culture champion by exemplifying Team Lyders' core values and principles.

Deliver a Consistent Customer Experience

  • Ensure timely and effective execution of all corporate and local initiatives.
  • Foster a safe and welcoming environment for employees and customers.
  • Oversee day-to-day operations, including labor scheduling, food supply management, and maintaining health and safety standards.
  • Resolve customer issues and train team members to exceed service expectations.
  • Leverage customer insights to elevate the guest experience.

    • Grow the Brand, Sales, and Profits

  • Manage Profit & Loss through cash control, inventory management, and labor optimization.
  • Maintain facilities and equipment to brand standards through preventative maintenance plans.
  • Monitor sales and operational performance, coaching the team to achieve growth targets.
  • Develop and execute restaurant-specific Annual Operating Plans.

    • Is This You?

  • High School Diploma or GED minimum.
  • 2-4 years of leadership experience in the QSR or retail environment, with P&L accountability.
  • Strong analytical, decision-making, and conflict-resolution skills.
  • Excellent communication skills and a proven track record in team building.
  • Passion for delivering excellence in food quality, service, cleanliness, and operational speed.
  • Proficient in basic business math and computer literacy.
  • A dynamic, energetic, and proactive leader who drives results and inspires the team.
  • Willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as required.

    • Physical Demands

    The physical demands listed below represent the requirements necessary to successfully perform the essential functions of this job :

    Regularly required to :

  • Remain standing for long periods of time.
  • Talk and hear, verbally expressing ideas and important instructions.
  • Use hands and fingers to handle or feel; type, pick, pinch with fingers, seize, hold, grasp, or turn with hands.
  • Perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touch.

    • Frequently required to :

  • Walk about.
  • Maintain balance while walking, standing, crouching, or running.
  • Reach up and out with hands and arms.
  • Lift and push / pull up to 40 pounds over a distance of 20 feet.

    • Occasionally required to :

  • Climb stairs or ladders.
  • Twist the upper torso.
  • Stand for long periods without a break.
  • Stoop, kneel, crouch, and crawl.
  • Lift and push / pull up to 50 pounds over a distance of 15 feet.

    • Work Environment

    The employee is regularly exposed to both indoor and outdoor conditions with a moderate noise level. Indoor conditions may also include exposure to heat, cold, water, cleaning chemicals, grease, and oil. Team Lyders Payroll Inc is a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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    General Manager Chicago • Chicago Heights, IL, United States

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