Healing Arts Advisor (Receptionist)

Job Description

Job Highlights

Kripalu Healing Arts honors and holds space for our guests to be nurtured, to explore, and transform through our healing services. Kripalu Center for Yoga & Health is a destination where people come for a deeper healing experience.

Healing Arts Advisors set the pace by creating a relaxing environment, greeting each guest, and delivering exceptional customer service. We train our Advisors to be knowledgeable and proficient with interpreting each of the modalities we offer. We use the term Advisor because we take time to pair guests with services that support their healing journey. Our services range from massage therapy, facials, acupuncture, to metaphysical modalities.

Qualifications

• At least a high school diploma / equivalent or higher required
• Customer service experience
• Exceptional customer service, phone etiquette, and communication skills
• Experience handling money and payment transactions / POS skills
• Proficient computer skills / comfort with learning new software systems
• Strong team player
• Well organized, efficient, capable of handling a variety of duties simultaneously
• Able to learn new materials and interpret the information clearly and in a professional manner
• Openness to learn about wellness and personal growth
• Excellent verbal and written skills
• Ability to maintain professionalism and grace under pressure
• Professional email and text communication skills
• Strong attention to details
• Problem-solving skills
• Ability to lift 35 lbs.
• Reliable attendance
• Must live in or close by the Berkshires of Massachusetts

Responsibilities

Benefits